Switzerland Travel Centre

Schweiz Reisen

Switzerland Travel Centre
2.183 Bewertungen i
von insgesamt
2.194 Bewertungen
veröffentlicht (99%)
Kontaktdaten
Switzerland Travel Centre ist der offizielle und zugleich grösste Reiseveranstalter für Ferien in der Schweiz. Als Tochtergesellschaft von hotelleriesuisse, Schweiz Tourismus und der SBB sorgt STC zudem für einen einfachen Zugang zu über 2’000 Schweizer Hotels, zu Bahnprodukten wie dem Swiss Travel Pass und zu individuellen Rundreisen.

Kontaktdaten

Switzerland Travel Centre
Binzstrasse 38
8045 Zürich
Schweiz
Anfahrt

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Soziale Medien

Bewertung vom 17.11.2024  
5,00 von 5
Sehr Gut
Empfehlung
Qualität

1.703 Bewertungen auf ProvenExpert.com

5,00 von 5
Sehr Gut
Empfehlung
great trip, although the pricing/tickets seemed sometimes complicated.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
17.11.2024Anonym
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Hello,

Thank you for your feedback! We're delighted to hear you had a great trip. We understand that the pricing and ticketing process may have seemed a bit complicated, but we hope the incredible journey and experiences were well worth it. We’d love to assist you again on your next adventure!

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
Such a beautiful country. The public train system is very efficient and convenient. The SBB mobile app works perfectly as well.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
16.11.2024A.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Anna,

Thank you for your kind words! We're happy to hear you enjoyed the beauty of Switzerland and found the train system efficient and convenient. We hope to welcome you back for another unforgettable journey!

Kind regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
Switzerland is clean, efficient, public buses & trains are incredibly reliable, on time & clean. The app SBB is an incredible app that will literally save you time, reduce your stress, and allow you to spend more time sightseeing & enjoying the beauty of Switzerland.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
15.11.2024Michelle Cooke L.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Michelle,

Thank you for your feedback! We're delighted to hear you appreciated the cleanliness, efficiency, and reliability of Switzerland's public transportation system. It's great to know that the SBB app made your travels even more seamless, allowing you to focus on sightseeing and enjoying Switzerland's stunning beauty. We hope to welcome you back for more memorable adventures!

Best regards,
Jessica, Customer Service
4,00 von 5
Gut
Empfehlung
The staff was mostly helpful and courteous. One staffer did not know the subject matter and was not not terribly courteous. Another was helpful but slightly condescending. But most of the others were clear, knowledgeable and courteous.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
08.11.2024T.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Tom,

Thank you for sharing your feedback. We're pleased to hear that most of our team provided clear and courteous service. We strive to ensure consistently positive experiences and appreciate your comments as they help us improve. We hope to have the opportunity to serve you again with an even better experience.

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
El servicio es increíble. Tienen el mejor sistema de trenes del mundo. Maravillada con todo! Muchas gracias por la hospitalidad y servicio. Feliz de conocer su pais
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
06.11.2024Erika G.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Hola Erika,

Thank you for your wonderful feedback! We’re happy to hear that you enjoyed the train system and had an incredible experience. We’re delighted that you felt welcomed and appreciated the hospitality. We hope to see you back in Switzerland soon for more memorable adventures!

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
truthfully, i cant say i remember. i used several sources but our trip in switzerland was a success! the trains were great! thank you very much!
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
05.11.2024Ray and M.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Ray and May,

Thank you for your feedback! We're so glad to hear that your trip to Switzerland was a success and that you enjoyed the train experience. It’s wonderful to know that everything came together smoothly for you. We hope to be part of your future travels in Switzerland again!

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
Swiss travel pass value, SBB information/App convenience , train frequency and punctuated, coach clean and comfortable
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
05.11.2024D.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear David,

Thank you for your feedback! We’re delighted to hear that you found great value in the Swiss Travel Pass and appreciated the convenience and comfort of the trains. It sounds like you had a smooth and enjoyable travel experience, just as we aim for! We look forward to welcoming you back to Switzerland soon.

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
We purchased the half fare cards and I will say it was well worth it! We did a bunch of traveling and sightseeing and the card saved us a bunch of money and the website made it very easy and convenient to purchase the cards. I would highly recommend
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
05.11.2024Rob M.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Rob,

Thank you for your fantastic feedback! We're delighted to hear that the Half Fare Card added value to your travels and helped you save on sightseeing. It's great to know that our website made the purchase process easy and convenient. We appreciate your recommendation and hope to assist you on more memorable journeys in the future!

Kind regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
The railway system was fantastic and exceeded expectations in every way. Highly recommend!
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
03.11.2024Anonym
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Hello,

Thank you for your wonderful feedback! We're happy to hear that the railway system exceeded your expectations.

Kind regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
when i purchased the 1/2 fare card, i accidentally bought the "no fault" cancellation (because i had to go back one page to re-enter my credit card). In any case, I contacted support explaining the issue and they refunded that portion. I thought that was very nice. Showed integrity and understanding. I doubt there are any other agencies refunding accidental purchases of that type. So thank you!
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
02.11.2024Anonym
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Hello,

Thank you for sharing your experience! We're delighted to hear that our support team could assist with your refund and that you appreciated the effort. It’s our goal to provide the best possible service and we’re glad we could make a positive impression. Thank you for choosing us, and we look forward to helping you with any future travel plans!

Kind regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
Always very helpful ,particularly with the information that i required.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
02.11.2024robin o.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Robin,

Thank you for your kind words! We’re pleased to hear that you found our team helpful, especially with the information you needed. We're here to make your experience as smooth as possible and look forward to assisting you again in the future!

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
Convenient
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
02.11.2024Anonym
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Hello,

Thank you for your feedback! We're glad you found our service convenient. We look forward to assisting you on future trips!

Best regards,
Jessica, Customer Service
4,00 von 5
Gut
Empfehlung
If covers all modes of transport.
Easy to use and access
On time
Good frequency
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
31.10.2024rishi k.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Rishi,

Thank you for your feedback! It’s wonderful to know that the punctuality and frequency met your expectations. We hope to welcome you back for another smooth journey soon!

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
Clean trains and stations. Polite staff. Timely transportation. Great experience.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
30.10.2024C.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Cindy,

Thank you for your feedback! We're delighted to hear that you had a great experience with the clean trains, polite staff, and punctual transportation. We hope to be able to assist you soon for more enjoyable journeys in Switzerland!

Kind regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
It was our first visit to Switzerland, and being from Canada where the transit is quite minimal, it was enthralling to be able to travel so many places by train, boat and bus (and cogwheel train!) so readily, reliably, frequently and in a clean, efficient manner. The SBB Mobile app was outstanding. The forethought that went into the creation of the system is outstanding. Thank you for making our first visit so vast and enjoyable..
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
29.10.2024Lori P.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Lori,

Thank you for sharing your experience! We're delighted to hear that your first visit to Switzerland was so enjoyable and that you found the public transportation system to be efficient, clean, and reliable. Thank you for choosing us for your journey, and we hope to welcome you back for more adventures in the future!

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
It's fantastic experience,I would say that swiss pass is better option for travel in Switzerland.Train time is very accurate.no word to express the happiness. We would like to come again.Buses,train,trams is impressive.Alpes and some mountains train is very good.We will recommend it.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
28.10.2024D.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Dhruti,

Thank you for your wonderful feedback! We’re happy to hear that you had a fantastic experience and found the Swiss Travel Pass to be a great option for exploring Switzerland. We appreciate your recommendation and look forward to assisting you for another unforgettable adventure!

Kind regards,
Jessica, Customer Service





5,00 von 5
Sehr Gut
Empfehlung
Everything we experienced in Switzerland was amazing, especially the train system, cleanliness, scenic views, food, and love for cows. We enjoyed the rural areas and smaller towns more than the cities, but in two weeks, we never had any issues or bad days. I should note that I am biased as my heritage is Swiss, and I live in a town in British Columbia, Canada, known as “little Switzerland.” Regardless, our time there was excellent.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
27.10.2024Kay D.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear Kay,

Thank you for sharing your wonderful experience! We're delighted that you enjoyed the scenic train rides, the charm of the rural areas and of course, Switzerland's famous cows! It sounds like Switzerland felt like a home away from home. We’re so glad your trip was filled with positive experiences and hope to welcome you back anytime!

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
The travel pass was so easy to use on trains, busses and mountain experiences. Switzerland should truly be on everyone’s bucket lists!
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
27.10.2024Anonym
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Hello,

Thank you for your feedback! We're thrilled to hear that the travel pass made exploring Switzerland so convenient for you. We couldn't agree more – Switzerland is a must-visit destination! We hope to assist you for more unforgettable experiences in the future.

Best regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
Courtesy and helpfulness of the staff.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
25.10.2024Anonym
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Hello,

Thank you for your feedback! We're glad to hear that you appreciated the courtesy and helpfulness of our staff. Providing excellent service is our top priority and we look forward to assisting you again soon!

Kind regards,
Jessica, Customer Service
5,00 von 5
Sehr Gut
Empfehlung
It was a wonderful experience the train rides were very comfortable with beautiful mountain scenery. SBB did a great job in selecting routes for the trip and I was very happy with the hotels and breakfast, can’t wait to get back to Switzerland.
Erfahrungsbericht & Bewertung zu:
Switzerland Travel Centre
25.10.2024William M.
Bewertete Firma: Switzerland Travel Centre
Switzerland Travel Centre Kommentar von Switzerland Travel Centre:
Dear William,

Thank you for your wonderful feedback! We're delighted to hear that you had such a fantastic experience with the train rides and enjoyed the beautiful mountain scenery. We can’t wait to welcome you back to Switzerland for more amazing adventures!

Best regards,
Jessica, Customer Service

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