Survey: Berger Touristik

Quality

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Berger Touristik ...

… creates a good general impression.

... offers genuine hospitality.

… creates a great overall experience.

... offers a professional service.

All my expectations were fulfilled.

I like the atmosphere.

I feel at home here.

I felt comfortable around the other guests.

I am on the whole happy with Berger Touristik.

I would gladly stay here again.

Service

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Staff...

… are friendly, respectful and courteous.

... is reliable, reputable and friendly.

... is dedicated and focused.

... monitor customer satisfaction.

... respond to individual requests.

... provide personalised support.

... provide additional services above and beyond what is expected.

Communication was seamless.

Service is available at peak times (e.g. by phone).

Making a reservation was straightforward.

Preferred payment methods are available (e.g. credit cards).

Location

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The location is ideal.

The area is appealing.

Availability is good.

What do you think of the price to performance ratio?

Would you recommend Berger Touristik?

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Your personal experience

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Berger Touristik