Berman & Russo

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Your experience & review for: Berman & Russo
Quality
 
Berman & Russo ...
... offers a professional service.
 
... enables me to achieve the goals I have set.
 
... provides custom-tailored solutions.
 
... gets optimal results from a given situation.
 
... finds creative solutions.
 
Overall, I am happy with the results.
 
The results fulfil all my requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of Berman & Russo again.
 
Value
 
Berman & Russo ...
... provides helpful information and action recommendations.
 
... places emphasis on protecting customer interests.
 
... successfully defends customer interests against third parties.
 
... ensures that the project runs smoothly.
 
... fulfils services within the expected time period.
 
... is reliable in keeping to pre-arranged appointments.
 
... ensures that project discussions remain confidential.
 
... provides personalised support and constructive cooperation.
 
... provides services above and beyond what is expected.
 
Services
 
Berman & Russo ...
... offers a comprehensive service.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. industry standards) into account.
 
... is dedicated and focused.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... encourages me not to postpone making important decisions.
 
... creates clear documentation.
 
... has a wealth of international expertise.
 
Performance
 
Berman & Russo ...
... assesses all client requirements and clarifies any contradictions.
 
... comprehensively analyses the starting situation and possible actions.
 
... recognises, deals with, and informs me of potential problems.
 
... provides time for consideration and freedom to choose between alternative options.
 
... manages project process in a structured manner.
 
... attends to requests with the utmost diligence.
 
... monitors project progress reliably.
 
... monitors client satisfaction during the process.
 
... is available for consultations and enquiries.
 
... is flexible to possible changes.
 
Consulting
 
Berman & Russo ...
... understands the client's objectives and circumstances.
 
... raises awareness of new perspectives and aspects.
 
... evaluates the course of development realistically (e.g. chances of success).
 
... presents risks in a way that is easy to understand.
 
... makes statements that are supported by verifiable information sources.
 
... is open and clear in terms of communication.
 
... provides clear and verifiable explanations.
 
... can clearly explain complex information.
 
... bases recommendations and measures on facts.
 
Customer service
 
Berman & Russo ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
Furnishings are suitable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
What do you think of the price to performance ratio?
 
Would you recommend Berman & Russo?
Your personal experience
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