Collector-Arms

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Your experience & review for: Collector-Arms
Offer
 
Product quality fulfils all expectations.
 
Personalised customer support is provided.
 
Prices are reasonable.
 
An ample range of options is provided.
 
Collector-Arms provides clear documentation.
 
Interesting additional services are offered.
 
I would use the services of Collector-Arms again.
 
Information
 
Oral statements are supported by verifiable information sources.
 
Product explanations are available.
 
The product is presented clearly.
 
All conditions are presented transparently (costs, handling,...).
 
Sufficient information is available.
 
Sufficient additional information is available.
 
I am on the whole happy with Collector-Arms.
 
Consulting
 
Collector-Arms ...
... understands the client's concerns and expectations.
 
... assesses all client requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... comprehensively analyses the starting situation and possible actions.
 
... is clear in terms of communication.
 
... provides helpful information and recommended action.
 
... provides time for consideration and freedom to choose between alternative options.
 
Services
 
Collector-Arms ...
... is competent and experienced.
 
... offers a comprehensive and up-to-date service.
 
... ensures that order processing is professional.
 
... uses specialised knowledge.
 
... reliably fulfils what has been agreed upon in consultations.
 
... performs services in a dedicated and goal-oriented fashion.
 
... is reliable, reputable and friendly.
 
... takes all relevant conditions (e.g. legal requirements) into account.
 
Payment
 
Preferred payment methods are available.
 
The payment process is simple and transparent.
 
Attractive savings options are available (discounts or sales).
 
Customers are not pushed into purchasing unnecessary extras.
 
Personal data is kept secure.
 
The invoice is correct and clear.
 
The terms and conditions are clear.
 
Customer service
 
Collector-Arms ...
... is reachable during normal business hours.
 
... remains approachable after the service has been completed.
 
... offers qualified answers and solutions.
 
... is flexible to possible changes.
 
... offers straightforward transaction handling and options for cancellation or refunds.
 
... communicates friendly and attentively.
 
... monitors customer satisfaction.
 
What do you think of the price to performance ratio?
 
Would you recommend Collector-Arms?
Your personal experience
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