Sample survey "Tax Advice & Accounting"
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Quality
details
name / company ...
... offers
professional
solutions.
... enables set
goals
to be achieved.
... provides
custom-tailored
solutions.
... gets
optimal
results from a given situation.
... finds
creative
solutions.
Overall
, I am happy with the results.
The results fulfil all my
requirements
.
The services provided have resulted in
long-term
positive outcomes.
I would use the services of name / company
again
.
Value
details
name / company ...
... provides helpful
information
and
action recommendations
.
... enables me to
cut costs
without compromising performance.
... ensures that the project runs
smoothly
.
... fulfils services within the
expected
time period.
... is reliable in keeping to
pre-arranged appointments
and
agreements
.
... ensures that project discussions remain
confidential
.
... provides personalised
support
and constructive
cooperation
.
... protects
customer interests
from third parties.
... provides services
above and beyond
what is expected.
Services
details
name / company ...
... offers a
comprehensive
and
up-to-date
service.
... is
competent
and
experienced
.
... takes all
relevant conditions
(e.g. legal requirements, standards) into account.
... is
dedicated
and
focused
.
... is
reliable
,
reputable
and
friendly
.
... acts
appreciative
and
attentive
.
... encourages me not to postpone making important
decisions
.
... creates
clear
documentation.
... has a wealth of
international
expertise.
Performance
details
name / company ...
... assesses all client
requirements
and clarifies any
contradictions
.
... comprehensively analyses the
starting situation
and possible
actions
.
... recognises, deals with, and informs me of potential
problems
.
... manages project process in a
structured
manner.
... attends to requests with the utmost
diligence
.
... monitors
project progress
reliably.
... monitors
client satisfaction
during the process.
... is available for
consultations
and
enquiries
.
... is
flexible
to possible changes.
Consulting
details
name / company ...
... understands the client's
objectives
and
circumstances
.
... responds to individual
requests
and
needs
.
... raises awareness of
new perspectives
and
aspects
.
... evaluates the course of development
realistically
(e.g. chances & risks).
... makes statements that are supported by verifiable
information sources
.
... is
open
and
clear
in terms of communication.
... provides
clear
and
verifiable
explanations.
... can clearly explain
complex information
.
...
bases
recommendations on helpful facts.
Customer service
details
name / company ...
...responds to queries
promptly
.
... remains approachable after the service has been
completed
.
... also offer appointments
outside
of normal business hours.
Business hours
are convenient.
Waiting times
for appointments are reasonable.
Business premises
are suitable.
Furnishings
are suitable.
The location is easily accessed via
public transport
.
There are sufficient
parking facilities
available.
Business premises and the entrance are
barrier-free
.
What do you think of the price to performance ratio?
Would you recommend name / company?
Yes
No
Your personal experience
Please be aware that your feedback may be published on the ProvenExpert profile for
name / company
.
The review contains invalid characters.
Finish
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Your reviews help make products and services better.
... customers make better product and service selections
Customer reviews help you and others navigate the world of products and services and make more confident purchase decisions.
... boost customer satisfaction
Your review helps identify possible problems and better implement the wishes of customers.
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