Sample survey "Mental Health Services"
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Mental Health Services
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Quality
details
name / company ...
... offers
professional
solutions.
... enables me to achieve the
goals
I have set.
... develops
custom
tailored solutions.
... helps make the
best
of a given situation.
... finds
creative
solutions.
Overall, I am happy with the
results
.
The services provided promise
long-term
positive outcomes.
I would use the services of name / company
again
.
Value
details
name / company ...
... provides helpful
information
and
action recommendations
.
... helps overcome
challenges
and
obstacles
.
... enables me to identify and expand personal
potential
.
... enables me to develop my own
problem solving skills
.
... ensures that the time available is used
effectively
.
... ensures a transparent plan for taking
measures
.
... is
reliable
in keeping to pre-arranged appointments.
... inspires
confidence
to speak about sensitive details.
... provides personalised
support
and constructive
cooperation
.
... provides services
above and beyond
what is expected.
Services
details
name / company ...
... offers a
comprehensive
and
up-to-date
service.
... is
competent
and
experienced
.
... implements
efficient
methods.
... takes
interrelating factors
into account.
... is
dedicated
and
focused
.
... is
reliable
,
reputable
and
friendly
.
... is
conscientious
and works with
understanding
.
... encourages me to
apply
the knowledge I have acquired.
... encourages me not to postpone making important
decisions
.
... operates
independently
and
neutrally
(e.g. with regard to third parties).
Performance
details
name / company ...
... assesses all client
needs
and clarifies any
contradictions
.
... comprehensively analyses the
starting situation
and
requirements
.
... conducts consultations in a clear and
structured
manner.
... encourages me to participate in
shaping
the consultation process.
... provides a supportive
atmosphere
.
... can take on a
leadership role
in difficult situations.
... attends to requests with the utmost
diligence
.
... regularly checks on
personal progress
.
... is available for
consultations
and
enquiries
.
... is
flexible
to possible changes.
Consulting
details
name / company ...
... understands the client's
concerns
and
expectations
.
... responds to individual
requests
and
specifics
.
... raises awareness of
new perspectives
and
aspects
.
... evaluates the course of development
realistically
(e.g. chances & risks).
... makes statements that are supported by
verifiable
information sources.
... enables me to set and follow clear
goals
.
... is
clear
in terms of communication.
... provides
clear
and
verifiable
explanations.
... can clearly explain
complex information
.
...
bases
recommendations on helpful facts.
Customer service
details
name / company ...
...responds to queries
promptly
.
... remains approachable after the service has been
completed
.
... also offer appointments
outside
of normal business hours.
Waiting times
for appointments are reasonable.
Business premises
are suitable.
Furnishings
are suitable.
The location is easily accessed via
public transport
.
There are sufficient
parking facilities
available.
Business premises and the entrance are
barrier-free
.
What do you think of the cost to benefit ratio?
Would you recommend name / company?
Yes
No
Your personal experience
Please be aware that your feedback may be published on the ProvenExpert profile for
name / company
.
The review contains invalid characters.
Finish
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Your reviews help make products and services better.
... customers make better product and service selections
Customer reviews help you and others navigate the world of products and services and make more confident purchase decisions.
... boost customer satisfaction
Your review helps identify possible problems and better implement the wishes of customers.
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