Sample survey "Training"

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Quality
 
name / company ...
... offers a professional service.
 
... enables me to achieve the goals I have set.
 
... teaches effective problem solving skills.
 
... develops custom tailored solutions.
 
... finds creative solutions.
 
Overall, I am happy with the results.
 
The knowledge I have acquired has long-term benefits.
 
I would use the services of name / company again.
 
Value
 
name / company ...
... offers the opportunity to learn a great deal.
 
... covers all important topics.
 
... ensures that the time available is used effectively.
 
... enables me to develop my own problem solving skills.
 
... gives concrete examples of use cases.
 
... provides services above and beyond what is expected.
 
... provides helpful information and recommendations.
 
... recognizes and resolves communication problems.
 
... provides personalised support and constructive cooperation.
 
... inspires confidence to speak about sensitive details.
 
Services
 
name / company ...
... is competent and experienced.
 
... combines theory and practice in a skilful manner.
 
... takes interrelating factors into account.
 
... is motivated and ambitious.
 
... is reliable, reputable and friendly.
 
... is conscientious and works with understanding.
 
... encourages me to apply what I have learned in order to deepen my understanding.
 
... plans sufficient time for special topics and questions.
 
Success is regularly monitored.
 
Evaluation is objective and fair.
 
Performance
 
name / company ...
... presents the topics in an interesting and memorable fashion.
 
... raises awareness of new perspectives and aspects.
 
... makes statements that are supported by verifiable information sources.
 
... is clear in terms of communication.
 
... can clearly explain complex information.
 
... ensures efficient time management.
 
The content of the programme covers the topic.
 
The duration of the programme is adequate for the topic.
 
The pace of learning is appropriate to the student's progress.
 
The level of difficulty is appropriate for the topic.
 
Methods
 
name / company ...
... covers the topic clearly and in a structured manner.
 
... applies helpful teaching and practice methods.
 
... uses effective teaching aids and materials.
 
... encourages active participation and hands-on learning.
 
... provides a supportive atmosphere to learn.
 
... encourages open and focused discussions.
 
... defines and achieves clear goals and requirements.
 
... can take on a leadership role in difficult situations.
 
... monitors client satisfaction during the process.
 
... is flexible to possible changes (e.g. alternative topics).
 
External conditions
 
Everything is well organized.
 
Provides helpful follow-up support.
 
Group interaction is beneficial for participants.
 
The class location is suitable.
 
The premises are suitable.
 
The equipment used (e.g. technical devices) is suitable.
 
What do you think of the cost to benefit ratio?
 
Would you recommend name / company?
Your personal experience
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