Sample survey "Services"
You are free to choose the topic of your survey and which categories and competencies should be included.
Architecture
Auditing
Automotive Trade
Beauty
Business Consulting
Care Facilities
Coaching
Construction
Consulting
E-Commerce
Education & Professional Development
Events & Entertainment
Financial Services
Foundations & NGOs
Handicraft
Hotels & Accommodation
Hunting & Shooting Sports
Insurance Services
IT-Services
Legal Services
Marketing
Media Design
Media Production
Medical Practice & Alternative Medicine
Mental Health Services
Motor Vehicle Services
Online Marketing
Online Shops
Photography
Production
Real Estate Agencies
Restaurants & Bars
Retail Stores
Services
Social Commitment
Social Media
Societies, Associations & Clubs
Tax Advice & Accounting
Training
Transport, Logistics & Moving Companies
Travel & Tourism
Wellness
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Note
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Quality
details
name / company ...
... offers a
professional
service.
... provides
custom-tailored
solutions.
... gets
optimal
results from a given situation.
... finds
creative
solutions.
Overall
, I am happy with the results.
The results fulfil all my
requirements
.
The services provided have resulted in
long-term
positive outcomes.
I would use the services of name / company
again
.
Value
details
name / company ...
... reliably fulfils what has been agreed upon in
consultations
.
... keeps agreed-upon
appointments
.
... works within the agreed-upon
budget
.
... enables me to
cut costs
without compromising performance.
... recognises, deals with, and informs me of potential
problems
.
... is
motivated
and
goal-oriented
.
... provides personalised
support
.
... provides services
above and beyond
what is expected.
Services
details
name / company ...
... offers a
comprehensive
and
up-to-date
service.
... is
competent
and
experienced
.
... takes all relevant
conditions
(e.g. industry standards) into account.
... is
reliable
,
reputable
and
friendly
.
... acts
appreciative
and
attentive
.
... ensures that project discussions remain
confidential
.
... operates
independently
(e.g. with regard to suppliers).
... provides
clear
documentation.
Realisation
details
name / company ...
... fulfils services within the
expected
time period.
... uses time and materials
effectively
.
... realises services in a
structured
and
efficient
manner.
... attends to requests with the utmost
diligence
.
...
outlines
individual actions adequately.
... monitors
project progress
reliably.
... monitors
customer satisfaction
during the process.
... is available for
consultations
and
enquiries
.
... is
flexible
to possible changes.
Consulting
details
name / company ...
... understands the customer's
concerns
and
expectations
.
... assesses all customer
requirements
and clarifies any
contradictions
.
... responds to individual
requests
and
needs
.
... comprehensively analyses the
starting situation
and possible
actions
.
... evaluates the course of development
realistically
(e.g. chances & risks).
... provides helpful
information
and
recommended action
.
... provides
time for consideration
and
freedom to choose
between alternative options.
... is
clear
in terms of communication.
Customer service
details
name / company ...
...responds to queries
promptly
.
... remains approachable after the service has been
completed
.
... also offer appointments
outside
of normal business hours.
Business hours
are convenient.
Waiting times
for appointments are reasonable.
Business premises
are suitable.
The
equipment
used is suitable.
The location is easily accessed via
public transport
.
There are sufficient
parking facilities
available.
Business premises and the entrance are
barrier-free
.
What do you think of the price to performance ratio?
Would you recommend name / company?
Yes
No
Your personal experience
Please be aware that your feedback may be published on the ProvenExpert profile for
name / company
.
The review contains invalid characters.
Finish
Thanks! Your feedback helps...
... companies optimise their service
Your reviews help make products and services better.
... customers make better product and service selections
Customer reviews help you and others navigate the world of products and services and make more confident purchase decisions.
... boost customer satisfaction
Your review helps identify possible problems and better implement the wishes of customers.
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2011 - 2024 Expert Systems AG
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