Elektrotechnik-Schabus

Gas detectors, sensors, CO2 traffic lights, water detectors, exhaust/air conditioning control,

Contact information
Elektrotechnik Schabus has been a market leader in the field of home and safety technology for over 3 decades. As a German manufacturer, we have specialized in the development of electrotechnical measuring sensors and alarm systems for gas, water,...

Contact information

Elektrotechnik-Schabus
Baierbacher Straße 150
83071 Stephanskirchen
Germany
Directions

Contact person
Elektrotechnik Schabus GmbH & Co. KG

Images & Videos

100% Recommended
5 stars 22
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (5.00)
Cost-performance ratio
Excellent (4.68)
Top competencies

Requirements

5.00 out of 5
4 Reviews

Customer satisfaction

5.00 out of 5
4 Reviews

Customer loyalty

5.00 out of 5
4 Reviews

23 Reviews on ProvenExpert.com

4.92 out of 5
Excellent
4.20 out of 5
Good
Recommendation
Schabus was great again!
Unfortunately, DHL was again a complete disaster.
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Customer review & rating for:
Elektrotechnik Schabus
06/09/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I broke the retaining tabs on the transmitter part of my radio exhaust air control when I was changing the battery. Schabus provided me with a new transmitter free of charge within a very short time. Many thanks!!!!
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Customer review & rating for:
Elektrotechnik Schabus
08/06/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Top product quality, super friendly customer service, very good accessibility, something you can look for a long time these days; always happy to return and highly recommended!
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Customer review & rating for:
Elektrotechnik Schabus
06/06/2024Thomas T.
5.00 out of 5
Excellent
Recommendation
Super fast, friendly and competent service.
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Customer review & rating for:
Elektrotechnik Schabus
23/04/2024Anonymously
Elektrotechnik-Schabus Comment from Elektrotechnik-Schabus:
Thank you for your positive feedback. We always follow our company motto: "more relaxed with safety" - that's how it should be for our customers.
Thank you for recommending us to others.
Best regards from Stephanskirchen - Service-Team Elektrotechnik SCHABUS
5.00 out of 5
Excellent
Recommendation
After a phone call to the Schabus company, I received the spare part after 2 days without any complications and free of charge, even though the system is already 6 years old. I can only say: Very friendly and reliable. Thank you very much!
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Customer review & rating for:
Elektrotechnik Schabus
18/04/2024Anonymously
Elektrotechnik-Schabus Comment from Elektrotechnik-Schabus:
Thank you very much for your positive feedback.
True to our motto "more relaxed with safety", we also want to keep things relaxed for our customers when it comes to procuring spare parts. And in the spirit of sustainability, we prefer to repair rather than throw away.

Best regards from Stephanskirchen - Service-Team Elektrotechnik SCHABUS
5.00 out of 5
Excellent
Recommendation
Super service. Fast processing and friendly contact
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Customer review & rating for:
Elektrotechnik Schabus
22/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very accommodating, after one of the fastenings on a cover broke off, I received it by post without any complications. Super!!!
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Customer review & rating for:
Elektrotechnik Schabus
27/01/2024Anonymously
5.00 out of 5
Excellent
Recommendation
A real ray of hope in the service desert that is Germany! There are still dedicated people working here who know something about the business and not untrained call center agents who are only there to pick up the phone.

I can only recommend Elektrotechnik Schabus. We had to replace the FDS 100 here, but it worked perfectly for 15 years. After such a long time, something is allowed to break. The handling, competence and price for the replacement were excellent!
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Customer review & rating for:
Elektrotechnik Schabus
22/01/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I need another wireless switch for my wireless exhaust air control, FDS 100. This was delivered quickly. As a radio temperature monitor, FTX 519, is installed in my tiled stove, the radio switch supplied did not work. After consulting with a very friendly and competent lady, the problem was quickly solved. A specially programmed radio switch was immediately sent to me. Now everything works perfectly. I am very satisfied with the product and the customer service. Thank you very much! Regards us
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Customer review & rating for:
Elektrotechnik Schabus
21/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
In an absolute emergency, heating failure in an apartment building with many small children, the company provided uncomplicated and unbureaucratic help and sent the spare part very quickly, which would not have been available from Viessmann until "the end of January".
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Customer review & rating for:
Elektrotechnik Schabus
23/11/2023Stefan P.
4.96 out of 5
Excellent
Recommendation
I had a problem as a private customer and described it by email. Within a very short time, I received a reply asking me to call back. Without having to wait on hold for any length of time, I was immediately put through to a consultant who was very friendly and helpful. In the end, I received a replacement within a few days, which hopefully solved the problem.
It's hard to find such great customer service these days.
Thank you very much!!!
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Customer review & rating for:
Elektrotechnik Schabus
17/11/2023Thomas R.
5.00 out of 5
Excellent
Recommendation
Great support when troubleshooting an FDS 100. First-class telephone support from Ms. Betzl and Ms. Kreuzinger.
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Customer review & rating for:
Elektrotechnik Schabus
10/11/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very fast repair on goodwill, simply top!
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Customer review & rating for:
Elektrotechnik Schabus
31/08/2023Anonymously
5.00 out of 5
Excellent
Recommendation
A defect I caused during installation was repaired unbureaucratically and promptly. I am impressed by this service and can therefore warmly recommend Elektrotechnik Schabus.
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Customer review & rating for:
Elektrotechnik Schabus
29/08/2023Stefan aus D.
Elektrotechnik-Schabus Comment from Elektrotechnik-Schabus:
Hello Stefan,
Thank you for your positive feedback. We always follow our company motto: "more relaxed with security" - that's how it should be for our customers.
Thank you for recommending us.
Best regards from Stephanskirchen - Service-Team Elektrotechnik SCHABUS
5.00 out of 5
Excellent
Recommendation
Very accommodating troubleshooting - after long expired warranty.
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Customer review & rating for:
Elektrotechnik Schabus
29/08/2023Anonymously
4.81 out of 5
Excellent
Recommendation
Particularly positive for me are the personal approach by the employees, their immediate and uncomplicated execution of the activity as well as the excellent customer service.
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Customer review & rating for:
Elektrotechnik Schabus
08/07/2023Harald F.
Elektrotechnik-Schabus Comment from Elektrotechnik-Schabus:
Dear Mr. Fischer, thank you very much for your positive feedback. Of course, we are pleased because we attach great importance to our customer service.
5.00 out of 5
Excellent
Recommendation
Thanks to the Aquastop water sensor, our washing machine did not totally leak. So it did not get too bad and we are glad for the money we invested in the device.
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Customer review & rating for:
Elektrotechnik Schabus
26/06/2023Torsten L.
Elektrotechnik-Schabus Comment from Elektrotechnik-Schabus:
Thank you very much for your positive review. Of course, we are very pleased that our product could prevent worse. That's how it should be.
4.89 out of 5
Excellent
Recommendation
Rating for:
Elektrotechnik Schabus
18/09/2024Richard F.
5.00 out of 5
Excellent
Recommendation
Rating for:
Elektrotechnik Schabus
30/08/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Rating for:
Elektrotechnik Schabus
26/08/2024Anonymously
19 Reviews from
2 other sources
4.77 out of 5
Excellent
4.80 out of 5
Excellent
12 reviews on Google Maps
 
29/01/2024
4.71 out of 5
Excellent
7 reviews on CUSREV
 
23/11/2023
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All reviews and experiences about Elektrotechnik-Schabus are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 26/06/2023  |  Last update: 21/09/2024   |  Report profile

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