My system with 20kWp, home storage, wallbox and backup power AC island with components from the company "sonnen" was implemented by enerix Rosenheim in March 2023. The planning for this began as early as 2022. During this time, enerix patiently discussed possible configurations with me several times until we finally agreed on this solution, which is what it became. Even during the waiting period until the planned start of the work, enerix always stayed in contact with me and kept me actively informed about the current situation.
When the work started, I basically didn't have to worry about anything. The delivery dates for the individual components were agreed with me in advance and arrived on time.
The work went quickly and the system was initially ready for use within a few days.
However, it turned out that there was a persistent problem with the emergency power supply, which required numerous attempts before it was finally resolved.
I would like to emphasize here that I did not have to run after enerix, as is sometimes the case with trade companies. No, they stayed on the ball independently and pulled out all the stops to solve the problem. The contact with Mr. Hujber and Mixl was extremely friendly and appreciative throughout. Here enerix has shown what customer orientation means. I am completely satisfied with the work and support from enerix.
The only fly in the ointment - and it's not enerix's fault - is the sonnen wallbox in the overall package. Although this is a premium product branded with sonnen (at a premium price), it has unfortunately been so "crippled" by sonnen that it can do no more than any other cheap product.
Contact with sonnen is generally difficult. It is a pity that sonnen does not learn anything from its competent local specialist partners.
Conclusion: A clear recommendation from me for enerix.
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