Infinity Group GmbH

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Quality
 
Infinity Group GmbH ...
... offers a professional service.
 
... help makes the best of a given situation.
 
I am on the whole happy with the service.
 
The results fulfil all my requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of Infinity Group GmbH again.
 
Value
 
Infinity Group GmbH ...
... provides helpful information and action recommendations.
 
... develops appropriate solutions.
 
... is reliable in keeping to pre-arranged appointments.
 
... inspires confidence to speak about sensitive details.
 
... provides personalised support and constructive cooperation.
 
... provides services above and beyond what is expected.
 
Services
 
Infinity Group GmbH ...
... offers a comprehensive service.
 
... offers up-to-date solutions.
 
... is competent and experienced.
 
... uses specialised knowledge.
 
... is dedicated and focused.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... operates independently and neutrally (e.g. with regard to third parties).
 
Performance
 
Infinity Group GmbH ...
... assesses all client requirements and clarifies any contradictions.
 
... comprehensively analyses the starting situation and possible actions.
 
... recognizes and informs me of potential problems.
 
... conducts consultations in a clear and structured manner.
 
... attends to requests with the utmost diligence.
 
... monitors customer satisfaction during the project.
 
... is available for consultations and inquiries.
 
... is flexible to possible changes.
 
... encourages me not to postpone making important decisions.
 
Consulting
 
Infinity Group GmbH ...
... understands the client's concerns and expectations.
 
... responds to individual requests and needs.
 
... raises awareness of new perspectives and aspects.
 
... evaluates the course of development realistically (e.g. chances & risks)
 
... makes statements that are supported by verifiable information sources.
 
... is open and clear in terms of communication.
 
... provides clear and verifiable explanations.
 
... can clearly explain complex information.
 
... bases recommendations on helpful facts.
 
Customer service
 
Waiting times for appointments are reasonable.
 
What do you think of the price to performance ratio?
 
Would you recommend Infinity Group GmbH?
Your personal experience
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