Novaforms

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Your experience & review for: Novaforms
Quality
 
Novaforms ...
... offers a professional service.
 
... provides custom-tailored solutions.
 
... gets optimal results from a given situation.
 
... finds creative solutions.
 
Overall, I am happy with the results.
 
The results fulfil all my requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of Novaforms again.
 
Value
 
Novaforms ...
... reliably fulfils what has been agreed upon in consultations.
 
... keeps agreed-upon appointments.
 
... works within the agreed-upon budget.
 
... enables me to cut costs without compromising performance.
 
... recognises, deals with, and informs me of potential problems.
 
... is motivated and goal-oriented.
 
... provides personalised support.
 
... provides services above and beyond what is expected.
 
Realisation
 
Novaforms ...
... fulfils services within the expected time period.
 
... uses time and materials effectively.
 
... realises services in a structured and efficient manner.
 
... attends to requests with the utmost diligence.
 
... outlines individual actions adequately.
 
... monitors project progress reliably.
 
... monitors customer satisfaction during the process.
 
... is available for consultations and enquiries.
 
... is flexible to possible changes.
 
Consulting
 
Novaforms ...
... understands the customer's concerns and expectations.
 
... assesses all customer requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... comprehensively analyses the starting situation and possible actions.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... provides helpful information and recommended action.
 
... provides time for consideration and freedom to choose between alternative options.
 
... is clear in terms of communication.
 
Customer service
 
Novaforms ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
The equipment used is suitable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
Would you recommend Novaforms?
Your personal experience
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