Olga Lindoerfer

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Your experience & review for: Promedica Plus Karlsruhe
Quality
 
Olga Lindoerfer ...
... is competent and experienced.
 
is reliable and sincere.
 
... creates the impression of being well organised.
 
... provides services above and beyond what is expected.
 
The mood and atmosphere are pleasant and positive.
 
I am on the whole happy with the services provided.
 
Care
 
Olga Lindoerfer ...
... provides a comprehensive and personalised service.
 
... proactively includes the clients in activities.
 
... provides a set personal contact person.
 
... inspires confidence to speak about sensitive details.
 
... exercises utmost diligence in its supervision.
 
... devotes enough time to clients.
 
Is reliable in keeping to commitments, consultations and appointments.
 
Staff is friendly, patient and courteous.
 
Maintenance
 
Olga Lindoerfer ...
... comprehensively analyses the starting situation and care options.
 
... offers care according to modern, accepted methods.
 
Needs, questions and fears are met with empathy.
 
Concerns are taken seriously and problems are solved as they arise.
 
Service
 
Olga Lindoerfer ...
... additional requests are accommodated if possible.
 
Daily routines can be freely adjusted.
 
Consulting
 
Olga Lindoerfer ...
... assesses all client requirements and clarifies any contradictions.
 
... is clear in terms of communication.
 
... acts appreciative and attentive.
 
... provides helpful advice and useful action recommendations.
 
... all conditions are presented in a transparent manner (e.g. costs, services).
 
... provides solutions that are customised to individual needs.
 
Files are accurate and well-documented.
 
Would you recommend Olga Lindoerfer?
Your personal experience
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