PERFUMUM

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Your experience & review for: Online-Räucher-shop PERFUMUM
Offer
 
The services provided matched the description.
 
Product quality fulfils all expectations.
 
Customer requests are accommodated.
 
I am on the whole happy with the service.
 
I would use the services of PERFUMUM again.
 
Delivery
 
Delivery times are reasonable.
 
Delivery costs are reasonable.
 
The goods were delivered in flawless condition.
 
Delivered goods were packaged and protected.
 
Information regarding current delivery status is available.
 
Information
 
Product explanations are available.
 
The product is presented transparently online.
 
All conditions are presented transparently (costs, handling,...)
 
Sufficient additional information is available.
 
Reviews and recommendations made by other customers were helpful.
 
Personal assistance is available (per email, telephone,...)
 
Website
 
The website, navigation and search function are clear.
 
Important information is easy to find and understand.
 
The website design is professional.
 
Embedded social media elements (e.g. videos) are helpful.
 
Important functions are also available on smartphones.
 
Website loading times are acceptable.
 
Customer service
 
PERFUMUM ...
... responds to questions in reasonable time.
 
... offers qualified answers and solutions.
 
... is flexible to possible changes.
 
... offers straightforward transaction handling and options for cancellation or refunds.
 
... communicates friendly and attentively.
 
... offers support after purchase.
 
What do you think of the price to performance ratio?
 
Would you recommend PERFUMUM?
Your personal experience
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