Reinert & Kollegen

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Your experience & review for: Reinert & Kollegen
Quality
 
Reinert & Kollegen ...
... offers a professional service.
 
Overall, I am happy with the results.
 
The results fulfil all my requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of Reinert & Kollegen again.
 
Value
 
Reinert & Kollegen ...
... reliably fulfils what has been agreed upon in consultations.
 
... keeps agreed-upon appointments.
 
... provides personalised support.
 
... provides services above and beyond what is expected.
 
Services
 
Reinert & Kollegen ...
... offers a comprehensive and up-to-date service.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. industry standards) into account.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... ensures that project discussions remain confidential.
 
... operates independently (e.g. with regard to suppliers).
 
... provides clear documentation.
 
Realisation
 
Reinert & Kollegen ...
... fulfils services within the expected time period.
 
... realises services in a structured and efficient manner.
 
... attends to requests with the utmost diligence.
 
... outlines individual actions adequately.
 
... monitors customer satisfaction during the process.
 
... is available for consultations and enquiries.
 
... is flexible to possible changes.
 
Consulting
 
Reinert & Kollegen ...
... understands the customer's concerns and expectations.
 
... assesses all customer requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... comprehensively analyses the starting situation and possible actions.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... provides helpful information and recommended action.
 
... provides time for consideration and freedom to choose between alternative options.
 
... is clear in terms of communication.
 
Customer service
 
Reinert & Kollegen ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Would you recommend Reinert & Kollegen?
Your personal experience
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