Waffen-Techel

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Your experience & review for: Waffen-Techel
Offer
 
Product quality fulfils all expectations.
 
Personalised customer support is provided.
 
Prices are reasonable.
 
An ample range of options is provided.
 
Waffen-Techel provides clear documentation.
 
Interesting additional services are offered.
 
I would use the services of Waffen-Techel again.
 
Information
 
Oral statements are supported by verifiable information sources.
 
Product explanations are available.
 
The product is presented clearly.
 
All conditions are presented transparently (costs, handling,...).
 
Sufficient information is available.
 
Sufficient additional information is available.
 
I am on the whole happy with Waffen-Techel.
 
Consulting
 
Waffen-Techel ...
... understands the client's concerns and expectations.
 
... assesses all client requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... comprehensively analyses the starting situation and possible actions.
 
... is clear in terms of communication.
 
... provides helpful information and recommended action.
 
... provides time for consideration and freedom to choose between alternative options.
 
Services
 
Waffen-Techel ...
... is competent and experienced.
 
... offers a comprehensive and up-to-date service.
 
... ensures that order processing is professional.
 
... uses specialised knowledge.
 
... reliably fulfils what has been agreed upon in consultations.
 
... performs services in a dedicated and goal-oriented fashion.
 
... is reliable, reputable and friendly.
 
... takes all relevant conditions (e.g. legal requirements) into account.
 
Payment
 
Preferred payment methods are available.
 
The payment process is simple and transparent.
 
Attractive savings options are available (discounts or sales).
 
Customers are not pushed into purchasing unnecessary extras.
 
Personal data is kept secure.
 
The invoice is correct and clear.
 
The terms and conditions are clear.
 
Customer service
 
Waffen-Techel ...
... is reachable during normal business hours.
 
... remains approachable after the service has been completed.
 
... offers qualified answers and solutions.
 
... is flexible to possible changes.
 
... offers straightforward transaction handling and options for cancellation or refunds.
 
... communicates friendly and attentively.
 
... monitors customer satisfaction.
 
What do you think of the price to performance ratio?
 
Would you recommend Waffen-Techel?
Your personal experience
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