Sample survey "Media Production"
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Media Production
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Quality
details
name / company ...
... offers a
professional
service.
... provides
custom-tailored
solutions.
... gets
optimal
results from what is available.
... finds
creative
solutions.
Overall
, I am happy with the results.
The results fulfill all my
requirements
.
The services provided have brought
long-term
satisfaction.
I would use the services of name / company
again
.
Value
details
name / company ...
... reliably fulfills what has been agreed upon in
consultations
.
... meets agreed-upon
deadlines
.
... works within the agreed-upon
budget
.
... enables me to
cut costs
without compromising performance.
... recognizes, deals with, and informs me of potential
problems
.
... is
motivated
and
goal-oriented
.
... provides personalized
support
.
... provides services
above and beyond
what is expected.
Services
details
name / company ...
... offers a
comprehensive
and
up-to-date
service.
... is
competent
and
experienced
.
... takes all relevant
conditions
(e.g. industry standards) into account.
... develops
appropriate
solutions.
... provides
clear
documentation.
... is
reliable
,
reputable
and
friendly
.
... acts
appreciative
and
attentive
.
... ensures that project discussions remain
confidential
.
Implementation
details
name / company ...
... fulfills services within the
expected
time period.
... uses time and materials
effectively
.
... realizes services in a
structured
and
efficient
manner.
... attends to requests with the utmost
diligence
.
...
outlines
individual actions adequately.
... monitors
project progress
regularly and reliably.
... monitors
customer satisfaction
during the project.
... is available for
consultations
and
inquiries
.
... is
flexible
to possible changes.
Consulting
details
name / company ...
... understands the client's
concerns
and
expectations
.
... assesses all client
requirements
and clarifies any
contradictions
.
... responds to individual
requests
and
needs
.
... comprehensively analyzes the
starting situation
and possible
actions
.
... evaluates the course of development
objectively
(e.g. chances and risks).
... provides helpful
information
and
recommendations
.
... provides
time for consideration
and
freedom to choose
between alternative options.
... is
clear
in terms of communication.
Customer service
details
name / company ...
...responds to queries
promptly
.
... remains approachable after the service has been
completed
.
... also offer appointments
outside
of normal business hours.
Business hours
are convenient.
Waiting times
for appointments are reasonable.
Business premises
are suitable.
The
equipment
used is suitable.
The location is easily accessed via
public transport
.
There are sufficient
parking facilities
available.
Business premises and the entrance are
barrier-free
.
What do you think of the price to performance ratio?
Would you recommend name / company?
Yes
No
Your personal experience
Please be aware that your feedback may be published on the ProvenExpert profile for
name / company
.
The review contains invalid characters.
Finish
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Your reviews help make products and services better.
... customers make better product and service selections
Customer reviews help you and others navigate the world of products and services and make more confident purchase decisions.
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Your review helps identify possible problems and better implement the wishes of customers.
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