ProvenExpert.com

Evaluation marketing & customer satisfaction analysis

ProvenExpert.com
TOP SERVICE PROVIDER 2024
4.49 out of 5
Good
5,724 Reviews
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The ideal solution for your review marketing: For more trust, customers & sales.

With ProvenExpert.com, you can collect feedback from your customers and present all your customer reviews from all portals on a rating seal. With our customer...
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ProvenExpert.com
Quedlinburger Straße 1
10589 Berlin
Germany
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Remo Fyda

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97% Recommended
5 stars 3,198
4 stars 1,547
3 stars 287
2 stars 34
1 star 37
Possible applications
Features
Transparency
Privacy
Value
Customer service
Excellent (4.54)
Cost/Benefit
Good (4.38)
Top competencies

Measure of satisfaction

4.61 out of 5
962 Reviews

Customer feedback

4.49 out of 5
998 Reviews

Creates confidence

4.53 out of 5
965 Reviews

5,103 Reviews on ProvenExpert.com

4.51 out of 5
Excellent
3.16 out of 5
Average
Recommendation
The questions that can be selected in a survey, which a customer then has to answer, are either too general or too specific. There should be more surveys on specific topics and you should be allowed to cross these topics as each business offers individual services and not always the standard services that are known. They make it very difficult for start-ups to adapt these surveys to new businesses that operate outside or across industries.
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Customer review & rating for:
ProvenExpert.com
11/14/2024Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

Thank you for taking the time to share your honest feedback with us. We understand the challenges you have described. Our goal is to serve a wide range of industries, and finding the right balance in customizing our surveys is critical.

Your input is invaluable as it shows us where we can improve. You can be assured that we are striving to improve the flexibility of our surveys to better meet the diverse and evolving needs of all businesses.

We appreciate you bringing this issue to our attention and we would like to look into it further to see if there are ways to improve.

We would welcome your suggestions. Please get in touch with us at support@provenexpert.com so we can discuss your needs.

Thank you again for your constructive criticism.

Yours sincerely,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
I had a very positive experience at the dealership. The staff was friendly and knowledgeable, the advice was comprehensive and tailored to my needs. The vehicle selection was great and the prices were fair. I was also well looked after after the purchase. Highly recommended!
Lg Noah Hudjik
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Customer review & rating for:
Service
11/13/2024Noah Hudjik
ProvenExpert.com Comment from ProvenExpert.com:
Dear Rater,

Thank you very much for your feedback! We are very pleased about this high praise. However, based on the details you mentioned in your feedback, we think there may be a slight confusion. It seems as if the experience described may refer to a different company.

We would like to make sure that your praise reaches the right team, and of course we are here for you if you would like to contact us about any other services or questions. If you can, please check the name of the company or the services mentioned and update the review accordingly if necessary.

Thanks again for your feedback - honest mistakes happen, and we appreciate you wanting to spread positivity!

Yours sincerely,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
the Proven Experts is very reliable platforms which is good to customer
Customer review & rating for:
Proven Expert
11/12/2024Steave
ProvenExpert.com Comment from ProvenExpert.com:
Dear Steave

Thank you for the fantastic review and for recognizing Proven Experts as a reliable platform.

We're delighted to know that you're pleased with the service and find it beneficial. Your satisfaction is our top priority. Looking forward to continuing to support your needs!

Best regards,
5.00 out of 5
Excellent
Recommendation
I received a quick, friendly and helpful response to my inquiry. Everything is fine and many thanks for that!
Show original
Customer review & rating for:
Service
11/07/2024Frau Constant
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mrs. Constant,

Thank you very much for your kind review!

We are very pleased to hear that you had a positive experience with our team.

We truly appreciate your gratitude and are here for you anytime you need assistance. Thank you again for choosing our services and we look forward to speaking with you again in the future.

Yours sincerely,
Your ProvenExpert Team
1.00 out of 5
Poor
* The homepage is unclear in relation to the google sterns the Pro Seal and the Option 'Google Sterne' in the left Menu. I went to the chat, and the lady did not even knew that the Pro Seal had the Google Stern Option.
* I just want to know what the difference is between the two Options. Do I need both? What is the difference on the Search Page of Google? What if I have different sources?
* I tried allready two times to make an appointment with you, to be able to talk about the features. Nobody was there on the time I made the appointment. This happened two times.
* So after the chat, I still don't know if I should implement both options over the PRO Seal and separate this 'Google Sterne' Option.
Therefore the very bad review.
Customer review & rating for:
Service
11/04/2024Henny Beyeler
ProvenExpert.com Comment from ProvenExpert.com:
Dear Ms Beyeler,

First and foremost, we want to extend our sincerest apologies for the confusion and frustration you've experienced. It's clear we've missed the mark on delivering the level of service and clarity you deserve, and for that, we are truly sorry.

We are also disappointed to hear about your difficulties in arranging a productive appointment with our team and acknowledge the inconvenience this has caused you.

We have followed up with you via email to address the issues, we would greatly appreciate the opportunity to speak with you directly to address and resolve the issues you've encountered. Your satisfaction and understanding of our services are of utmost importance to us.

Once again, we apologize for the inconvenience and disappointment. Please contact us at support@provenexpert.com so we can prioritize your concerns and work towards regaining your trust in our service.

Sincerely,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
First class
Show original
Customer review & rating for:
ProvenExpert.com
10/25/2024Schlafcoach-littlestar
ProvenExpert.com Comment from ProvenExpert.com:
Dear reviewer,

Thank you very much for the 5 stars.

We will be happy to assist you with any questions you may have about our profiles.

Best regards
Your ProvenExpert Team!
5.00 out of 5
Excellent
Recommendation
Very good !
Show original
Customer review & rating for:
ProvenExpert
10/19/2024Nizza
5.00 out of 5
Excellent
Recommendation
I contacted the support team regarding a price/subscription question.
After a very short wait, I was put through to a friendly member of staff who was able to answer all my questions to my satisfaction. Even the fact that we had a slight misunderstanding about the range of functions was not a problem in retrospect!
As a gesture of goodwill, the decision was made in my favor,
I am positively surprised and very enthusiastic!
Originally, a change of tool was on the agenda for cost reasons.
With an individual solution and the excellent service, I have revised my decision and look forward to continuing to use ProvenExpert.
With best regards,
DJ Oliver Lieder
Show original
Customer review & rating for:
Service
10/02/2024DJ Oliver Lieder
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Lieder,

Thank you very much for your kind words.
We are very pleased that we were able to help you.

Please do not hesitate to contact us if you have any further questions or concerns!

With kind regards
Your ProvenExpert Support Team
5.00 out of 5
Excellent
Recommendation
Very satisfied with the service
Show original
Customer review & rating for:
ProvenExpert.com
10/01/2024Rohr Cleaner
ProvenExpert.com Comment from ProvenExpert.com:
Dear reviewer,

Thank you very much for your kind words.

We are pleased that you are satisfied with our support.

Best regards
Your ProvenExpert Team!
1.00 out of 5
Poor
I have to pay almost 200€ because I can't speak German well and they mocked me.

I have said many times that I have to cancel,
No she has to pay was the answer
Show original
Customer review & rating for:
Online Demo von ProvenExpert.com
09/26/2024Nikos Bellos
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Bellos,

We are sincerely sorry to hear of your disappointing experience and the frustration it has caused. It is never our intention to make any customer feel disrespected or misunderstood, especially due to language barriers. We take such matters very seriously and would appreciate the opportunity to investigate the matter further.

Please contact us directly at support@provenexpert.com. We would like to better understand your situation and do everything in our power to resolve the matter to your satisfaction.

Your feedback is invaluable to us as it helps us to improve our service and communication. We would like to apologize again for the inconvenience and annoyance this has caused you.

Yours sincerely,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Always excellent customer service and professional support - my tip: Every entrepreneur or company should have a PROVEN EXPERT account.
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Customer review & rating for:
Service
09/26/2024Leila Annett Leipelt
5.00 out of 5
Excellent
Recommendation
ProvenExpert is an exceptional platform that simplifies the process of finding and reviewing top professionals in various industries. The user interface is intuitive, allowing you to browse through detailed profiles and reviews with ease. What sets it apart is the level of transparency it offers, as you can see genuine customer feedback from verified users. It provides a trustworthy resource for making well-informed decisions, especially when looking for top-tier services.

In particular, I found it incredibly helpful in discovering renowned professionals like Dr. Erkam Caymaz, whose reviews reflect the highest standards of excellence. His ProvenExpert page showcases numerous positive testimonials from satisfied patients, making it clear that he is a leader in his field. For anyone seeking a platform with verified, authentic reviews, ProvenExpert is undoubtedly worth recommending to friends and colleagues alike.
Customer review & rating for:
Customer reviews with ProvenExpert.com
09/25/2024Dr.Caymaz
5.00 out of 5
Excellent
Recommendation
I have personally registered my company with ProvenExpert.com and it has been my best ever decision. The service is amazing, the reach to millions is great and its very linient with their clients. Absolutely reccommending ProvenExpert.com
Customer review & rating for:
Customer reviews with ProvenExpert.com
09/25/2024Tommy MO
1.00 out of 5
Poor
You get told in advance everything is no problem.then I had made an appointment to have the problem with my car clarified.nothing was clarified but what works 100% is the creation of the invoice and that you pay it immediately.there are no problems! afterwards I also expressed this in my evaluation and was asked to describe the facts again for clarification in order to investigate the matter again or to get the best possible out of the situation.what can I say? I then did that on September 11, 2024. what can I say on September 17, 2024 I sent the same mail again because there was no reaction. we now have the 24.09.2024 and nothing happens!!!!But what else can I say about it that fits 100% to the overall picture I have and reflects my previous experience!
Customer service is something else for me!!! 👎😠
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Customer review & rating for:
Service
09/24/2024G.Meißner
5.00 out of 5
Excellent
Recommendation
Time is taken and everything is explained openly 👍
Show original
Customer review & rating for:
Service
09/24/2024Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Dear Rater,

Thank you very much for your review! We are very pleased to hear that you had a positive experience with us. We strive every day to ensure that our users feel valued and fully informed.

We are there for you whenever you need us, we support you and give you clear, open explanations.

Thank you again for your trust and recommendation.

With kind regards,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
Outstandingly fast and good customer support!
Really great! I feel like I'm in good hands, THANK YOU!
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Customer review & rating for:
Service
09/23/2024Ruth Schlub
ProvenExpert.com Comment from ProvenExpert.com:
Dear Ms. Schlub,

Thank you very much for your great review! We are very pleased to hear that you had an excellent experience with our customer service team. Knowing that you feel well supported and in good hands is exactly what we strive for!

Your appreciation means a lot to us and we are always here for you when you need us. Thank you again for your trust in us and please do not hesitate to contact us for further assistance.

Yours sincerely,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
very useful information for viewers
Customer review & rating for:
Customer reviews with ProvenExpert.com
09/23/2024sieuthiyte
ProvenExpert.com Comment from ProvenExpert.com:
Dear Reviewer,

Thank you for your review and, we're glad you found the information useful.

Please reach out if there is anything we can do to help.

Warm regards,
Your ProvenExpert Team
4.40 out of 5
Good
Recommendation
very useful information for viewers
Customer review & rating for:
ProvenExpert
09/23/2024sieuthiyte
ProvenExpert.com Comment from ProvenExpert.com:
Dear Reviewer,

Thank you for your review and for recognizing the value of the information we provide. We're delighted to know that you found it useful!

Please reach out if there are other topics or areas you would like us to cover in the future.

Warm regards,
Your ProvenExpert Team
1.00 out of 5
Poor
I left two customer reviews about my experience with GoEnergy. Now they have disappeared from the platform. I can no longer access them.
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Customer review & rating for:
ProvenExpert
09/21/2024Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Dear reviewer,

Thank you for taking the time to submit your review. We value all feedback and strive to ensure a fair and transparent process for both reviewers and profile owners.

We would like to inform you that although we have received your review, it has not yet been published by the profile owner. In accordance with our policies, profile owners are given a window of time to authenticate reviews and ensure that they comply with all relevant policies. This is to protect against potentially fraudulent or spam content and to maintain the integrity of our community.

Please keep in mind that the premise of our service is to reflect honest and accurate customer experiences, and this applies to reviews of all review levels.

We thank you for your patience while this process is being carried out and ask that you contact our customer service team at support@provenexpert.com if you have any further questions or if the review has not been published.

Thank you again for your feedback, and we hope we can resolve the situation to your satisfaction.

Yours sincerely,
The ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
We have changed our name and informed ProvenExpert about this and asked them to change the name....this was done within 2 hours and we were informed in a friendly manner.... super great, thank you very much :-)
Show original
Customer review & rating for:
Service
09/18/2024Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Dear Rater,

Thank you very much for your feedback!
We are pleased that you are satisfied and that we were able to help you.

If you have any further questions or suggestions, please do not hesitate to contact us.

With kind regards
Your ProvenExpert team!
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All reviews and experiences about ProvenExpert.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/09/2014  |  Last update: 11/19/2024   |  Report profile

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