Reiseträume GmbH

Excellent advice from Mr. Meisner.

A really great team in the office in Beierfeld!

All-round carefree package is guaranteed and extra requests are no problem.

We have been customers for years and every year we look for the Reiseträume office in Beierfeld.

A clear recommendation from our side. :)

Incredibly committed, friendly and competent! It is always a special pleasure to have the next trip planned by Reiseträume. Special thanks to Mrs. Müller!

We are long-standing customers of " Reiseträume ". Here the name says it all. We are very satisfied with the individual, personal and comprehensive support for our travel dreams, which is why we are happy to come back and give our clear recommendation to try it out for ourselves.

I have had very good experiences with Reiseträume in Glauchau for several years and really appreciate the personal and competent advice. The staff there always have an open ear and help immediately with any problems. I feel very well advised there and get lots of tips for traveling. Many a wonderful experience has already resulted for me from these travel tips. The informal atmosphere makes me feel that I am always in good hands. In short - a super travel agency.

Very nice and competent

Very friendly and competent advice.

When planning our trip to Madeira, we received very detailed, beautiful offers based on our ideas, from which we had trouble filtering out the right one for us, because each of these hotels was fantastic.

In the following personal conversation we were advised very nicely and competently and our questions were answered immediately to our satisfaction. We were also made aware of details that you don't immediately think of as a customer and were offered help to deal with them straight away.

We have been extremely satisfied with the competent advice for many years. Every vacation we have planned has been a complete success. Our individual wishes were always taken into account. It is not for nothing that we have been loyal customers of this travel agency for many years.

The aim of the trip was clearly defined, hotel with direct access to the sea, as we are NOT pool goers.
At the Sri Lankan resort: NO direct sea access, access to the sea after approx. 150m. Hardly possible to swim as the beach is too steep and the current too strong. According to local residents, the situation has existed for at least a year.
Result: Located near the pool and booked excursions for a total of approx. 800€ to be able to swim in the sea.
Reaction of the travel agency on return: not our fault, information always comes from the tour operator.
Wrong, as offer with detailed description "direct beach location" was offered by "Reiseträume".
Despite repeated requests, no goodwill from the travel agency, no concessions whatsoever!
Customer loyalty and customer care look different!

After the recession was published, the managing director contacted us himself.
Even though the vacation experience remains clouded, we were able to discuss the circumstances again in a personal conversation. The already completed "reparation" is a sign of good will, albeit somewhat delayed.

Friendly advice, even with repeated inquiries, offers are sought. Wishes are
taken into account individually. Perfectly tailored to every family.

I was very satisfied with the advice I received from Ms. Bürgel. She is very nice, you can reach her quickly and always get a fast response. I will book my next trip with her again. I can only recommend her.

Very competent, friendly and comprehensive advice!

Consulting and services

The advice is excellent and the telephone support leaves nothing to be desired.
This is already our 3rd booking and we are always happy to come back!
Special thanks go to Vanessa Bürgel!
Always reliable, committed and cordial to the customer :)

After detailed consultation we were able to enjoy great accommodation.
Even when we had to change our booking at short notice, everything was taken care of very well and quickly and everything necessary was arranged.
We will be happy to use this comprehensive service again.

We have booked all our major trips through this travel agency and always feel that we have received competent advice and like the extremely friendly atmosphere, the service and support in all matters. That's why we always like to come back.

A permanent advisor is important for us. We always feel very well advised and looked after by Ms. Teichmann.

What's important to me: a real person you can talk to - not a machine, but personal advice and always the feeling that no question is wrong or too difficult.
I always enjoy coming back here!

Competent and reliable advice