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Schoko Kids Club
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Your experience & review for:
Schoko Kids Club
Service on offer
details
The services provided
matched the description
.
Product
quality
fulfills all expectations.
Prices
are reasonable.
An ample
range of options
is provided.
Availability
is guaranteed during the purchase.
Customer requests
are accommodated.
Interesting
additional services
are offered.
I am on the
whole
happy with the service.
I would use the services of Schoko Kids Club
again
.
Payment
details
Preferred
payment methods
are available.
The
payment process
is simple and transparent.
Attractive
savings
options are available (rebates or sales).
Customers are not pushed into purchasing
unnecessary extras
.
The
invoice
is correct and clear.
The
terms and conditions
are clear.
Personal data
is kept secure.
Delivery
details
Preferred
types of delivery
are offered.
Delivery times
are reasonable.
Delivery costs
are reasonable.
The goods were delivered in
flawless
condition.
Delivered goods were
packaged
and
protected
.
Information regarding
current delivery status
is available.
Information
details
Product
explanations
are available.
The product is presented
transparently
online.
All conditions are presented
transparently
(costs, handling,...)
Sufficient
additional information
is available.
Reviews
and
recommendations
made by other customers were helpful.
Personal assistance
is available (per email, telephone,...)
Website
details
The
website, navigation
and
search
function are clear.
Important information is easy to
find
and
understand
.
The website
design
is professional.
Embedded
social media
elements (e.g. videos) are helpful.
Important functions are also available on
smartphones
.
Website
loading times
are acceptable.
Customer service
details
Schoko Kids Club ...
... is reachable during
normal business hours
.
... responds to questions in
reasonable time
.
... offers qualified
answers
and
solutions
.
... is
flexible
to possible changes.
... offers
straightforward transaction handling
and options for cancelation or refunds.
... communicates
friendly
and
attentively
.
... monitors
customer satisfaction
.
... offers support
after purchase
.
What do you think of the price to performance ratio?
Would you recommend Schoko Kids Club?
Yes
No
Your personal experience
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Schoko Kids Club
.
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Your review helps identify possible problems and better implement the wishes of customers.
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