Following research on the internet and a recommendation from a friend, I booked a hair transplant with Medical Exclusive (ME) in July. The contact was made via WhatsApp and email and was very fast, friendly and competent at all times. The information provided was very comprehensive and showed what options were available and what the limitations might be. Everything made a very serious impression on me. The booking included a complete package, which also included the hotel and transfers between the airport, hotel, practice and clinic. I found this point very pleasant because I didn't have to worry about anything else. The hotel was high quality. I only had to take care of dinner myself. The transfers were very fast, professional and without long waiting times. The organization is really outstanding.
The consultation in the practice was extremely detailed, without any time pressure and you could ask any questions you had.
In addition, Mr. Arslan's very positive, friendly and courteous manner took away the last doubts and worries before the operation.
I received a very positive welcome at the clinic. Even though the surgical team didn't speak much English, they were able to communicate so well via Google translator or similar that even that wasn't a problem. It gave me the impression that everyone was very keen to give me the best possible result.
The operation went smoothly. I was given detailed information about every step.
After the operation, there is the permanent option of contacting us via WhatsApp for aftercare, which is answered very promptly, competently and empathetically, just as before.
Now, one year on, I can say that the result for me is outstanding! I feel much better. My hair is set perfectly and it's fun to look in the mirror every time 🙂
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