Switzerland Travel Centre
Schweiz Reisen
Switzerland Travel Centre ist der offizielle und zugleich grösste Reiseveranstalter für Ferien in der Schweiz. Als Tochtergesellschaft von hotelleriesuisse, Schweiz Tourismus und der SBB sorgt STC zudem für einen einfachen Zugang zu über 2’000 Schweizer Hotels, zu Bahnprodukten wie dem Swiss Travel Pass und zu individuellen Rundreisen.
1.725 Bewertungen auf ProvenExpert.com
Qualität
4,00
Kundenservice
Gut (4,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Philip,
Thank you so much for your wonderful feedback and 5-star rating! We’re delighted to hear that your experience with Switzerland Travel Centre was very positive. Visiting the Top of Europe at Jungfraujoch is truly unforgettable and we’re thrilled you had such a memorable journey. Your kind words about our country and services mean a lot to us. We look forward to welcoming you back to Switzerland in the future!
Kind regards,
Jessica, Customer Service
Thank you so much for your wonderful feedback and 5-star rating! We’re delighted to hear that your experience with Switzerland Travel Centre was very positive. Visiting the Top of Europe at Jungfraujoch is truly unforgettable and we’re thrilled you had such a memorable journey. Your kind words about our country and services mean a lot to us. We look forward to welcoming you back to Switzerland in the future!
Kind regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your feedback! We're delighted to hear that the Swiss Half Fare Card was a great value for your trip and that you found our service and information helpful. We hope to assist you again on your next adventure!
Kind regards,
Jessica, Customer Service
Thank you for your feedback! We're delighted to hear that the Swiss Half Fare Card was a great value for your trip and that you found our service and information helpful. We hope to assist you again on your next adventure!
Kind regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Mohan,
Thank you for your kind words! We're delighted to hear that you had such an enjoyable experience and felt supported. We hope to be able to assist you with any future travel plans to beautiful Switzerland.
Best regards,
Jessica, Customer Service
Thank you for your kind words! We're delighted to hear that you had such an enjoyable experience and felt supported. We hope to be able to assist you with any future travel plans to beautiful Switzerland.
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Dear Sharmila,
Thank you for your wonderful feedback! We're thrilled to hear how much you enjoyed exploring Switzerland by train and appreciated the breathtaking scenery and friendly people. It's great to know the ease of travel made your trip even more memorable. We hope to welcome you back soon for another fantastic adventure!
Best regards,
Jessica, Customer Service
Thank you for your wonderful feedback! We're thrilled to hear how much you enjoyed exploring Switzerland by train and appreciated the breathtaking scenery and friendly people. It's great to know the ease of travel made your trip even more memorable. We hope to welcome you back soon for another fantastic adventure!
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Kane,
Thank you for your heartfelt review! It’s wonderful to hear how much you enjoyed your time in Switzerland and the culture, safety and unforgettable train rides. We understand that winter can present unique challenges for non-skiers, but we're glad it didn’t overshadow your overall experience. We look forward to welcoming you back, perhaps in a different season to explore everything Switzerland has to offer. Until next time!
Kind regards,
Jessica, Customer Service
Thank you for your heartfelt review! It’s wonderful to hear how much you enjoyed your time in Switzerland and the culture, safety and unforgettable train rides. We understand that winter can present unique challenges for non-skiers, but we're glad it didn’t overshadow your overall experience. We look forward to welcoming you back, perhaps in a different season to explore everything Switzerland has to offer. Until next time!
Kind regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your feedback! We're delighted to hear you had a great trip. We understand that the pricing and ticketing process may have seemed a bit complicated, but we hope the incredible journey and experiences were well worth it. We’d love to assist you again on your next adventure!
Best regards,
Jessica, Customer Service
Thank you for your feedback! We're delighted to hear you had a great trip. We understand that the pricing and ticketing process may have seemed a bit complicated, but we hope the incredible journey and experiences were well worth it. We’d love to assist you again on your next adventure!
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Anna,
Thank you for your kind words! We're happy to hear you enjoyed the beauty of Switzerland and found the train system efficient and convenient. We hope to welcome you back for another unforgettable journey!
Kind regards,
Jessica, Customer Service
Thank you for your kind words! We're happy to hear you enjoyed the beauty of Switzerland and found the train system efficient and convenient. We hope to welcome you back for another unforgettable journey!
Kind regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Michelle,
Thank you for your feedback! We're delighted to hear you appreciated the cleanliness, efficiency, and reliability of Switzerland's public transportation system. It's great to know that the SBB app made your travels even more seamless, allowing you to focus on sightseeing and enjoying Switzerland's stunning beauty. We hope to welcome you back for more memorable adventures!
Best regards,
Jessica, Customer Service
Thank you for your feedback! We're delighted to hear you appreciated the cleanliness, efficiency, and reliability of Switzerland's public transportation system. It's great to know that the SBB app made your travels even more seamless, allowing you to focus on sightseeing and enjoying Switzerland's stunning beauty. We hope to welcome you back for more memorable adventures!
Best regards,
Jessica, Customer Service
Qualität
4,00
Kundenservice
Gut (4,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Dear Tom,
Thank you for sharing your feedback. We're pleased to hear that most of our team provided clear and courteous service. We strive to ensure consistently positive experiences and appreciate your comments as they help us improve. We hope to have the opportunity to serve you again with an even better experience.
Best regards,
Jessica, Customer Service
Thank you for sharing your feedback. We're pleased to hear that most of our team provided clear and courteous service. We strive to ensure consistently positive experiences and appreciate your comments as they help us improve. We hope to have the opportunity to serve you again with an even better experience.
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hola Erika,
Thank you for your wonderful feedback! We’re happy to hear that you enjoyed the train system and had an incredible experience. We’re delighted that you felt welcomed and appreciated the hospitality. We hope to see you back in Switzerland soon for more memorable adventures!
Best regards,
Jessica, Customer Service
Thank you for your wonderful feedback! We’re happy to hear that you enjoyed the train system and had an incredible experience. We’re delighted that you felt welcomed and appreciated the hospitality. We hope to see you back in Switzerland soon for more memorable adventures!
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Ray and May,
Thank you for your feedback! We're so glad to hear that your trip to Switzerland was a success and that you enjoyed the train experience. It’s wonderful to know that everything came together smoothly for you. We hope to be part of your future travels in Switzerland again!
Best regards,
Jessica, Customer Service
Thank you for your feedback! We're so glad to hear that your trip to Switzerland was a success and that you enjoyed the train experience. It’s wonderful to know that everything came together smoothly for you. We hope to be part of your future travels in Switzerland again!
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear David,
Thank you for your feedback! We’re delighted to hear that you found great value in the Swiss Travel Pass and appreciated the convenience and comfort of the trains. It sounds like you had a smooth and enjoyable travel experience, just as we aim for! We look forward to welcoming you back to Switzerland soon.
Best regards,
Jessica, Customer Service
Thank you for your feedback! We’re delighted to hear that you found great value in the Swiss Travel Pass and appreciated the convenience and comfort of the trains. It sounds like you had a smooth and enjoyable travel experience, just as we aim for! We look forward to welcoming you back to Switzerland soon.
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Rob,
Thank you for your fantastic feedback! We're delighted to hear that the Half Fare Card added value to your travels and helped you save on sightseeing. It's great to know that our website made the purchase process easy and convenient. We appreciate your recommendation and hope to assist you on more memorable journeys in the future!
Kind regards,
Jessica, Customer Service
Thank you for your fantastic feedback! We're delighted to hear that the Half Fare Card added value to your travels and helped you save on sightseeing. It's great to know that our website made the purchase process easy and convenient. We appreciate your recommendation and hope to assist you on more memorable journeys in the future!
Kind regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your wonderful feedback! We're happy to hear that the railway system exceeded your expectations.
Kind regards,
Jessica, Customer Service
Thank you for your wonderful feedback! We're happy to hear that the railway system exceeded your expectations.
Kind regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for sharing your experience! We're delighted to hear that our support team could assist with your refund and that you appreciated the effort. It’s our goal to provide the best possible service and we’re glad we could make a positive impression. Thank you for choosing us, and we look forward to helping you with any future travel plans!
Kind regards,
Jessica, Customer Service
Thank you for sharing your experience! We're delighted to hear that our support team could assist with your refund and that you appreciated the effort. It’s our goal to provide the best possible service and we’re glad we could make a positive impression. Thank you for choosing us, and we look forward to helping you with any future travel plans!
Kind regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Gut (4,00)
Kommentar von Switzerland Travel Centre:
Dear Robin,
Thank you for your kind words! We’re pleased to hear that you found our team helpful, especially with the information you needed. We're here to make your experience as smooth as possible and look forward to assisting you again in the future!
Best regards,
Jessica, Customer Service
Thank you for your kind words! We’re pleased to hear that you found our team helpful, especially with the information you needed. We're here to make your experience as smooth as possible and look forward to assisting you again in the future!
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for your feedback! We're glad you found our service convenient. We look forward to assisting you on future trips!
Best regards,
Jessica, Customer Service
Thank you for your feedback! We're glad you found our service convenient. We look forward to assisting you on future trips!
Best regards,
Jessica, Customer Service
Qualität
4,00
Kundenservice
Gut (4,00)
Preis / Leistung
Zufriedenstellend (3,00)
Kommentar von Switzerland Travel Centre:
Dear Rishi,
Thank you for your feedback! It’s wonderful to know that the punctuality and frequency met your expectations. We hope to welcome you back for another smooth journey soon!
Best regards,
Jessica, Customer Service
Thank you for your feedback! It’s wonderful to know that the punctuality and frequency met your expectations. We hope to welcome you back for another smooth journey soon!
Best regards,
Jessica, Customer Service
Qualität
5,00
Kundenservice
Sehr Gut (5,00)
Preis / Leistung
Sehr Gut (5,00)
Kommentar von Switzerland Travel Centre:
Dear Cindy,
Thank you for your feedback! We're delighted to hear that you had a great experience with the clean trains, polite staff, and punctual transportation. We hope to be able to assist you soon for more enjoyable journeys in Switzerland!
Kind regards,
Jessica, Customer Service
Thank you for your feedback! We're delighted to hear that you had a great experience with the clean trains, polite staff, and punctual transportation. We hope to be able to assist you soon for more enjoyable journeys in Switzerland!
Kind regards,
Jessica, Customer Service
3 Standorte auf ProvenExpert.com
1.510 Bewertungen
4.69 von 5
397 Bewertungen
4.71 von 5
198 Bewertungen
4.72 von 5
4,90 von 5
Sehr Gut
4,80 von 5
Sehr Gut
4,30 von 5
Gut
4,20 von 5
Gut
*
Alle Bewertungen und Erfahrungen zu Switzerland Travel Centre sind subjektive Meinungen der Verfasser | Für den Inhalt der Seite ist der Profilinhaber verantwortlich |
Profil aktiv seit 09.10.2023 | Letzte Aktualisierung: 06.01.2025
| Profil melden
Thank you for your feedback! We're pleased to hear that, apart from the issue with the luggage space, you had a great experience traveling in Switzerland.
For the matter of the lost luggage, we recommend reaching out directly to SBB’s Lost & Found service. They have a dedicated process for handling such situations and might be able to assist you in locating your missing item. You can find more information and contact their team here: https://www.sbb.ch/en/help-and-contact/lost-found-office/submit-loss-report.html/
We hope this helps and we’d be delighted to assist you with any future travel plans. Safe travels!
Best regards,
Jessica, Customer Service