Kern-Haus

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Your experience & review for: Kern-Haus
Quality
 
Kern-Haus ...
... offers a professional service.
 
... provides custom-tailored solutions.
 
... gets optimal results from what is available.
 
Overall, I am happy with the results.
 
The services provided have brought long-term satisfaction.
 
I would use the services of Kern-Haus again.
 
Value
 
Kern-Haus ...
... reliably fulfills what has been agreed upon in consultations.
 
... meets agreed-upon deadlines.
 
... works within the agreed-upon budget.
 
... recognizes, deals with, and informs me of potential problems.
 
... is motivated and goal-oriented.
 
... provides personalized support.
 
... provides services above and beyond what is expected.
 
Services
 
Kern-Haus ...
... offers a comprehensive and up-to-date service.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. legal requirements) into account.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... ensures that project discussions remain confidential.
 
... operates independently (e.g. with regard to suppliers).
 
... provides clear documentation.
 
Implementation
 
Kern-Haus ...
... fulfills services within the expected time period.
 
... uses time and materials effectively.
 
... realizes services in a structured and efficient manner.
 
... attends to requests with the utmost diligence.
 
... outlines individual actions adequately.
 
... monitors project progress reliably.
 
... monitors customer satisfaction during the project.
 
... is available for consultations and inquiries.
 
Consulting
 
Kern-Haus ...
... understands the client's requests and expectations.
 
... assesses all client requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... provides helpful information and recommended action.
 
... provides time for consideration and freedom to choose between alternative options.
 
... is clear in terms of communication.
 
Customer service
 
Kern-Haus ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
What do you think of the price to performance ratio?
 
Would you recommend Kern-Haus?
Your personal experience
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