Kocer & Co KG

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Your experience & review for: Kocer & Co KG
Quality
 
Kocer & Co KG ...
... offers a professional service.
 
... provides custom-tailored solutions.
 
... gets optimal results from what is available.
 
Overall, I am happy with the results.
 
The results fulfill all my requirements.
 
The services provided have brought long-term satisfaction.
 
I would use the services of Kocer & Co KG again.
 
Value
 
Kocer & Co KG ...
... reliably fulfills what has been agreed upon in consultations.
 
... keeps agreed-upon appointments.
 
... recognizes, deals with, and informs me of potential problems.
 
... is motivated and goal-oriented.
 
... provides personalized support.
 
Services
 
Kocer & Co KG ...
... offers a comprehensive and up-to-date service.
 
... is competent and experienced.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... ensures that project discussions remain confidential.
 
... operates independently (e.g. with regard to suppliers).
 
... provides clear documentation.
 
Realization
 
Kocer & Co KG ...
... fulfills services within the expected time period.
 
... uses time and materials effectively.
 
... realizes services in a structured and efficient manner.
 
... attends to requests with the utmost diligence.
 
... outlines individual actions adequately.
 
... is available for consultations and inquiries.
 
... is flexible to possible changes.
 
Consulting
 
Kocer & Co KG ...
... understands the customer's concerns and expectations.
 
... assesses all customer requirements and clarifies any contradictions.
 
... responds to individual requests and needs.
 
... comprehensively analyzes the starting situation and possible actions.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... provides helpful information and recommendations.
 
... provides time for consideration and freedom to choose between alternative options.
 
... is clear in terms of communication.
 
Customer service
 
Kocer & Co KG ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offer appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
The equipment used is suitable.
 
The location is easily accessed via public transport.
 
What do you think of the price to performance ratio?
 
Would you recommend Kocer & Co KG?
Your personal experience
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