Survey: [.𝙿𝙴𝙻Í𝚂𝙿𝙻𝚄𝚂.] 𝚅𝙴𝚁 𝙲𝚞𝚕𝚙𝚊 𝚝𝚞𝚢𝚊 (𝟸𝟶𝟸𝟺) 𝙿𝙴𝙻Í𝙲𝚄𝙻𝙰 𝙲𝙾𝙼𝙿𝙻𝙴𝚃𝙰 𝙾𝙽𝙻𝙸𝙽𝙴 𝙴𝙽 𝙴𝚂𝙿𝙰Ñ𝙾𝙻 𝚈 𝙻𝙰𝚃𝙸𝙽𝙾

Quality

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[.𝙿𝙴𝙻Í𝚂𝙿𝙻𝚄𝚂.] 𝚅𝙴𝚁 𝙲𝚞𝚕𝚙𝚊 𝚝𝚞𝚢𝚊 (𝟸𝟶𝟸𝟺) 𝙿𝙴𝙻Í𝙲𝚄𝙻𝙰 𝙲𝙾𝙼𝙿𝙻𝙴𝚃𝙰 𝙾𝙽𝙻𝙸𝙽𝙴 𝙴𝙽 𝙴𝚂𝙿𝙰Ñ𝙾𝙻 𝚈 𝙻𝙰𝚃𝙸𝙽𝙾 ...

... offers a professional service.

... provides custom-tailored solutions.

... gets optimal results from what is available.

... finds creative solutions.

Overall, I am happy with the results.

The results fulfill all my requirements.

The services provided have brought long-term satisfaction.

I would use the services of [.𝙿𝙴𝙻Í𝚂𝙿𝙻𝚄𝚂.] 𝚅𝙴𝚁 𝙲𝚞𝚕𝚙𝚊 𝚝𝚞𝚢𝚊 (𝟸𝟶𝟸𝟺) 𝙿𝙴𝙻Í𝙲𝚄𝙻𝙰 𝙲𝙾𝙼𝙿𝙻𝙴𝚃𝙰 𝙾𝙽𝙻𝙸𝙽𝙴 𝙴𝙽 𝙴𝚂𝙿𝙰Ñ𝙾𝙻 𝚈 𝙻𝙰𝚃𝙸𝙽𝙾 again.

Value

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... reliably fulfills what has been agreed upon in consultations.

... meets agreed-upon deadlines.

... works within the agreed-upon budget.

... enables me to cut costs without compromising performance.

... recognizes, deals with, and informs me of potential problems.

... is motivated and goal-oriented.

... provides personalized support.

... provides services above and beyond what is expected.

Services

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... offers a comprehensive and up-to-date service.

... is competent and experienced.

... takes all relevant conditions (e.g. industry standards) into account.

... develops appropriate solutions.

... provides clear documentation.

... is reliable, reputable and friendly.

... acts appreciative and attentive.

... ensures that project discussions remain confidential.

Implementation

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... fulfills services within the expected time period.

... uses time and materials effectively.

... realizes services in a structured and efficient manner.

... attends to requests with the utmost diligence.

... outlines individual actions adequately.

... monitors project progress regularly and reliably.

... monitors customer satisfaction during the project.

... is available for consultations and inquiries.

... is flexible to possible changes.

Consulting

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... understands the client's concerns and expectations.

... assesses all client requirements and clarifies any contradictions.

... responds to individual requests and needs.

... comprehensively analyzes the starting situation and possible actions.

... evaluates the course of development objectively (e.g. chances and risks).

... provides helpful information and recommendations.

... provides time for consideration and freedom to choose between alternative options.

... is clear in terms of communication.

Customer service

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...responds to queries promptly.

... remains approachable after the service has been completed.

... also offer appointments outside of normal business hours.

Business hours are convenient.

Waiting times for appointments are reasonable.

Business premises are suitable.

The equipment used is suitable.

The location is easily accessed via public transport.

There are sufficient parking facilities available.

Business premises and the entrance are barrier-free.

What do you think of the price to performance ratio?

Would you recommend [.𝙿𝙴𝙻Í𝚂𝙿𝙻𝚄𝚂.] 𝚅𝙴𝚁 𝙲𝚞𝚕𝚙𝚊 𝚝𝚞𝚢𝚊 (𝟸𝟶𝟸𝟺) 𝙿𝙴𝙻Í𝙲𝚄𝙻𝙰 𝙲𝙾𝙼𝙿𝙻𝙴𝚃𝙰 𝙾𝙽𝙻𝙸𝙽𝙴 𝙴𝙽 𝙴𝚂𝙿𝙰Ñ𝙾𝙻 𝚈 𝙻𝙰𝚃𝙸𝙽𝙾?

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Your personal experience

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[.𝙿𝙴𝙻Í𝚂𝙿𝙻𝚄𝚂.] 𝚅𝙴𝚁 𝙲𝚞𝚕𝚙𝚊 𝚝𝚞𝚢𝚊 (𝟸𝟶𝟸𝟺) 𝙿𝙴𝙻Í𝙲𝚄𝙻𝙰 𝙲𝙾𝙼𝙿𝙻𝙴𝚃𝙰 𝙾𝙽𝙻𝙸𝙽𝙴 𝙴𝙽 𝙴𝚂𝙿𝙰Ñ𝙾𝙻 𝚈 𝙻𝙰𝚃𝙸𝙽𝙾

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