ProvenExpert.com

Evaluation marketing & customer satisfaction analysis

ProvenExpert.com
4.47 out of 5
Good
5,961 Reviews
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The ideal solution for your review marketing: For more trust, customers & sales.

With ProvenExpert.com, you can collect feedback from your customers and present all your customer reviews from all portals on a rating seal. With our customer...
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ProvenExpert.com
Quedlinburger Straße 1
10589 Berlin
Germany
Directions

Contact person
Remo Fyda

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Opening hours

Websites

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97% Recommended
5 stars 3,211
4 stars 1,547
3 stars 287
2 stars 34
1 star 37
Possible applications
Features
Transparency
Privacy
Value
Customer service
Excellent (4.54)
Cost/Benefit
Good (4.38)
Top competencies

Measure of satisfaction

4.61 out of 5
962 Reviews

Customer feedback

4.49 out of 5
998 Reviews

Creates confidence

4.53 out of 5
965 Reviews

5,116 Reviews on ProvenExpert.com

4.51 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
really nice work and nice project
Customer review & rating for:
Proven Expert
12/18/2024Apon AKanda
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

Thank you for your review.

We are happy to assist you with our profiles and our support.
If you have any further questions, just let us know.

Best regards & have a great festive season,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
I received very friendly and fast help from Ms. Pfeil. That's what I mean by good customer service. Many thanks for that!
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Customer review & rating for:
Service
12/10/2024Christina Becker – SelfCare-Leadership Akademie - Coaching & Beratung
ProvenExpert.com Comment from ProvenExpert.com:
Dear Ms. Becker,

Thank you very much for your positive review.

We are very pleased that you are so satisfied and that we were able to help you.
Please feel free to contact us again if you have any further questions or problems.

Have a nice rest of the week!

With kind regards,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
I am very satisfied from Proven Expert
Customer review & rating for:
ProvenExpert
12/09/2024Paramita Adhikary
ProvenExpert.com Comment from ProvenExpert.com:
Dear Paramita,

Thank you for taking the time to leave us a review. Your satisfaction is our top priority, and knowing we have achieved that is great to know.

Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share.

Warm regards,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
We are completely satisfied with the service.
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Customer review & rating for:
ProvenExpert Kundensupport
12/06/2024eFITiv Frauenfitness
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

Thank you very much for your review! We are very pleased to hear that you are satisfied with our service.

Your satisfaction is our top priority and your feedback is a confirmation of the hard work we do every day. We thank you for your trust and look forward to helping you in other ways.

Yours sincerely,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
Super customer service, absolutely reliable and affordable
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Customer review & rating for:
ProvenExpert
12/03/2024Ashmita Das
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mrs. Das,

It's fantastic to hear that you had such a positive experience with our customer service!

Thank you for your support and trust in us. If you need anything else, we are always here for you!

Yours sincerely,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
Very good and quick problem solving by Ms. Boellinger. Thank you very much!
Show original
Customer review & rating for:
ProvenExpert Kundensupport
12/03/2024Andreas Nagel
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Nagel,

Thank you very much for your kind feedback and for taking the time to appreciate Ms. Boellinger's efforts.

We are pleased to hear that your problem was resolved quickly and to your satisfaction.

We will be sure to pass on your kind words should you require further assistance or have any questions, we are always here to help. Thank you again for your appreciation!

With kind regards,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Very nice and helpful contact.
Show original
Customer review & rating for:
ProvenExpert Kundensupport
12/03/2024Cabinet Neie Wee
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

Thank you very much for taking the time to leave us such a good review!

We are very pleased to hear that you had a positive experience with our team.

If you have any questions or need further assistance, please do not hesitate to contact us. We are here for you!

Yours sincerely,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
ProvenExpert has simplified the management of our online reviews. We can now collect, analyze and display reviews on our website without hassle, and we have managed to stand out from our competition and it has helped us to increase our credibility and attract more customers.
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Customer review & rating for:
ProvenExpert
11/26/2024José Antonio Martinez
ProvenExpert.com Comment from ProvenExpert.com:
Hello José,

We are delighted to see the positive impact ProvenExpert has had on your business!

Your success in standing out from the competition and increasing credibility makes us incredibly proud.

We look forward to continuing to contribute to growing your business and attracting customers.

Best regards,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Very fast and helpful support. Highly recommended!
Show original
Customer review & rating for:
Service
11/22/2024decision guitars
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

We are glad to hear that our support team was able to help you quickly! Thank you for the recommendation, and we are always here for you if you need us.

Yours sincerely,
Your ProvenExpert team
3.16 out of 5
Average
Recommendation
The questions that can be selected in a survey, which a customer then has to answer, are either too general or too specific. There should be more surveys on specific topics and you should be allowed to cross these topics as each business offers individual services and not always the standard services that are known. They make it very difficult for start-ups to adapt these surveys to new businesses that operate outside or across industries.
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Customer review & rating for:
ProvenExpert.com
11/14/2024Anonymously
ProvenExpert.com Comment from ProvenExpert.com:
Dear customer,

Thank you for taking the time to share your honest feedback with us. We understand the challenges you have described. Our goal is to serve a wide range of industries, and finding the right balance in customizing our surveys is critical.

Your input is invaluable as it shows us where we can improve. You can be assured that we are striving to improve the flexibility of our surveys to better meet the diverse and evolving needs of all businesses.

We appreciate you bringing this issue to our attention and we would like to look into it further to see if there are ways to improve.

We would welcome your suggestions. Please get in touch with us at support@provenexpert.com so we can discuss your needs.

Thank you again for your constructive criticism.

Yours sincerely,
Your ProvenExpert team
5.00 out of 5
Excellent
Recommendation
I had a very positive experience at the dealership. The staff was friendly and knowledgeable, the advice was comprehensive and tailored to my needs. The vehicle selection was great and the prices were fair. I was also well looked after after the purchase. Highly recommended!
Lg Noah Hudjik
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Customer review & rating for:
Service
11/13/2024Noah Hudjik
ProvenExpert.com Comment from ProvenExpert.com:
Dear Rater,

Thank you very much for your feedback! We are very pleased about this high praise. However, based on the details you mentioned in your feedback, we think there may be a slight confusion. It seems as if the experience described may refer to a different company.

We would like to make sure that your praise reaches the right team, and of course we are here for you if you would like to contact us about any other services or questions. If you can, please check the name of the company or the services mentioned and update the review accordingly if necessary.

Thanks again for your feedback - honest mistakes happen, and we appreciate you wanting to spread positivity!

Yours sincerely,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
the Proven Experts is very reliable platforms which is good to customer
Customer review & rating for:
Proven Expert
11/12/2024Steave
ProvenExpert.com Comment from ProvenExpert.com:
Dear Steave

Thank you for the fantastic review and for recognizing Proven Experts as a reliable platform.

We're delighted to know that you're pleased with the service and find it beneficial. Your satisfaction is our top priority. Looking forward to continuing to support your needs!

Best regards,
5.00 out of 5
Excellent
Recommendation
I received a quick, friendly and helpful response to my inquiry. Everything is fine and many thanks for that!
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Customer review & rating for:
Service
11/07/2024Frau Constant
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mrs. Constant,

Thank you very much for your kind review!

We are very pleased to hear that you had a positive experience with our team.

We truly appreciate your gratitude and are here for you anytime you need assistance. Thank you again for choosing our services and we look forward to speaking with you again in the future.

Yours sincerely,
Your ProvenExpert Team
1.00 out of 5
Poor
* The homepage is unclear in relation to the google sterns the Pro Seal and the Option 'Google Sterne' in the left Menu. I went to the chat, and the lady did not even knew that the Pro Seal had the Google Stern Option.
* I just want to know what the difference is between the two Options. Do I need both? What is the difference on the Search Page of Google? What if I have different sources?
* I tried allready two times to make an appointment with you, to be able to talk about the features. Nobody was there on the time I made the appointment. This happened two times.
* So after the chat, I still don't know if I should implement both options over the PRO Seal and separate this 'Google Sterne' Option.
Therefore the very bad review.
Customer review & rating for:
Service
11/04/2024Henny Beyeler
ProvenExpert.com Comment from ProvenExpert.com:
Dear Ms Beyeler,

First and foremost, we want to extend our sincerest apologies for the confusion and frustration you've experienced. It's clear we've missed the mark on delivering the level of service and clarity you deserve, and for that, we are truly sorry.

We are also disappointed to hear about your difficulties in arranging a productive appointment with our team and acknowledge the inconvenience this has caused you.

We have followed up with you via email to address the issues, we would greatly appreciate the opportunity to speak with you directly to address and resolve the issues you've encountered. Your satisfaction and understanding of our services are of utmost importance to us.

Once again, we apologize for the inconvenience and disappointment. Please contact us at support@provenexpert.com so we can prioritize your concerns and work towards regaining your trust in our service.

Sincerely,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
First class
Show original
Customer review & rating for:
ProvenExpert.com
10/25/2024Schlafcoach-littlestar
ProvenExpert.com Comment from ProvenExpert.com:
Dear reviewer,

Thank you very much for the 5 stars.

We will be happy to assist you with any questions you may have about our profiles.

Best regards
Your ProvenExpert Team!
5.00 out of 5
Excellent
Recommendation
Very good !
Show original
Customer review & rating for:
ProvenExpert
10/19/2024Nizza
5.00 out of 5
Excellent
Recommendation
I contacted the support team regarding a price/subscription question.
After a very short wait, I was put through to a friendly member of staff who was able to answer all my questions to my satisfaction. Even the fact that we had a slight misunderstanding about the range of functions was not a problem in retrospect!
As a gesture of goodwill, the decision was made in my favor,
I am positively surprised and very enthusiastic!
Originally, a change of tool was on the agenda for cost reasons.
With an individual solution and the excellent service, I have revised my decision and look forward to continuing to use ProvenExpert.
With best regards,
DJ Oliver Lieder
Show original
Customer review & rating for:
Service
10/02/2024DJ Oliver Lieder
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Lieder,

Thank you very much for your kind words.
We are very pleased that we were able to help you.

Please do not hesitate to contact us if you have any further questions or concerns!

With kind regards
Your ProvenExpert Support Team
5.00 out of 5
Excellent
Recommendation
Very satisfied with the service
Show original
Customer review & rating for:
ProvenExpert.com
10/01/2024Rohr Cleaner
ProvenExpert.com Comment from ProvenExpert.com:
Dear reviewer,

Thank you very much for your kind words.

We are pleased that you are satisfied with our support.

Best regards
Your ProvenExpert Team!
1.00 out of 5
Poor
I have to pay almost 200€ because I can't speak German well and they mocked me.

I have said many times that I have to cancel,
No she has to pay was the answer
Show original
Customer review & rating for:
Online Demo von ProvenExpert.com
09/26/2024Nikos Bellos
ProvenExpert.com Comment from ProvenExpert.com:
Dear Mr. Bellos,

We are sincerely sorry to hear of your disappointing experience and the frustration it has caused. It is never our intention to make any customer feel disrespected or misunderstood, especially due to language barriers. We take such matters very seriously and would appreciate the opportunity to investigate the matter further.

Please contact us directly at support@provenexpert.com. We would like to better understand your situation and do everything in our power to resolve the matter to your satisfaction.

Your feedback is invaluable to us as it helps us to improve our service and communication. We would like to apologize again for the inconvenience and annoyance this has caused you.

Yours sincerely,
Your ProvenExpert Team
5.00 out of 5
Excellent
Recommendation
Always excellent customer service and professional support - my tip: Every entrepreneur or company should have a PROVEN EXPERT account.
Show original
Customer review & rating for:
Service
09/26/2024Leila Annett Leipelt
845 Reviews from
7 other sources
4.17 out of 5
Good
5.00 out of 5
Excellent
2 reviews on Stadtbranchenbuch
 
02/10/2015
5.00 out of 5
Excellent
3 reviews on Amazon
 
05/11/2023
5.00 out of 5
Excellent
2 reviews on Amazon
 
08/09/2022
5.00 out of 5
Excellent
1 review on Capterra
 
08/03/2023
5.00 out of 5
Excellent
2 reviews on eTermin
 
10/23/2024
4.30 out of 5
Good
594 reviews on Google
 
12/26/2024
3.80 out of 5
Good
241 reviews on Facebook
 
11/29/2024
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All reviews and experiences about ProvenExpert.com are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/09/2014  |  Last update: 12/28/2024   |  Report profile

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