West Atlantico S.L.

Car rental Fuerteventura

West Atlantico S.L.
4.99 out of 5
Excellent
1,012 Reviews
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West Atlantico S.L.

Spain

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100% Recommended
5 stars 65
3 stars 0
2 stars 0
1 star 0
Quality
Value
Services
Realization
Consulting
Customer service
Excellent (4.90)
Cost-performance ratio
Excellent (4.84)
Top competencies

Customer loyalty

4.89 out of 5
9 Reviews

Professional demeanor

5.00 out of 5
7 Reviews

Reliability

5.00 out of 5
6 Reviews

70 Reviews on ProvenExpert.com

4.91 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Super nice staff. Very flexible, we had booked a Skada Fabia station wagon and were able to spontaneously change to the Beetle Cabrio
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Customer review & rating for:
Hafen
11/13/2024Anonymously
West Atlantico S.L. Comment from West Atlantico S.L.:
Thank you very much
5.00 out of 5
Excellent
Recommendation
Super service despite the very tense situation...

We were traveling by boat and I asked my brother to hand over the keys to the car in good time. Unfortunately, he took it a bit easy with "last man on board" and didn't come out at all. So the key was in the ship and Mr. Trebbin was on the other side. Accompanied by the police (normally at the port), the race against time got heated and I was only able to correspond by phone. While I was super tense, angry and really nervous, Mr. Trebbin was totally friendly and confident. If I were him, I think I would have gone crazy if the day tourists didn't manage to hand over the key and it came to a showdown at the harbor 🙈

In the end it worked out because he was very persistent and negotiated with the crew himself. What a thrill! So I can say - absolutely friendly, understanding and oh yes, it's also about the car...

We had a virtually brand new 7-seater that was in tip-top condition both inside and out. Collection and (actually) return were totally unproblematic. We also got tips for the excursion 👌
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Customer review & rating for:
Hafen
05/06/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the entire process and the rental car.
All the important details were communicated in advance by email so that we found the meeting point straight away. As agreed, someone was at the meeting point on time for the handover and explained everything we needed to know about road traffic and the vehicle. During the 11 days there were no problems with the rental car and after our vacation we were able to return the car just as easily - park, keys and parking ticket in the car and off to the plane. The refueling policy is fair because the car is handed over full and returned with a full tank. I would book the rental car here again at any time because it was incredibly quick and uncomplicated. Thank you very much!
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Customer review & rating for:
Flughafen neu
04/28/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We reserved a rental car by phone on 10.2.24 for the following day. Very friendly advice in German. Documents and vehicle were prepared for the date ordered. Office and parking lot at the port of Rosario on the island of Fuerteventura centrally located at the port for cruise ships. Trustworthy handling in German with maps by employee Gregor on site, top car at the best conditions, absolute recommendation, will gladly use it again. Ronald and Astrid
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Customer review & rating for:
Hafen
02/18/2024Anonymously
5.00 out of 5
Excellent
Recommendation
A very good car rental company with very friendly and helpful staff and good cars at fair prices.
Everything worked perfectly and without any problems. We had a super nice day on Fuerteventura with a great VW Beatle Cabrio.
We can highly recommend West Atlantico 100%.
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Customer review & rating for:
Hafen
02/10/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very uncomplicated, quick response, booking at short notice the evening before. Everything was perfect!
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Customer review & rating for:
Hafen
12/30/2023Anonymously
West Atlantico S.L. Comment from West Atlantico S.L.:
Thank you very much and have a happy new year
4.75 out of 5
Excellent
Recommendation
Car was perfectly clean and as good as new. Pick-up possible directly at the Fuerteventura marina, car was ready, return was also easy (parking and dropping off the keys). There are also good tips on roads and places worth seeing. We'd love to come back next time. Price for 1 day: 80 €
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Customer review & rating for:
Hafen
12/29/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice family business helpful and reliable
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Customer review & rating for:
Hafen
12/28/2023Anonymously
West Atlantico S.L. Comment from West Atlantico S.L.:
Thank you very much and have a happy new year
5.00 out of 5
Excellent
Recommendation
Fast processing, good advice with valuable tips, short waiting time, competent contact person: completely satisfied!
After handing over the car in the evening, we had a long chat with the friendly contact person. It couldn't have been better. Absolutely recommended.
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Customer review & rating for:
Hafen
12/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Came on a cruise ship and got our car very quickly. The car (VW Up) was perfect for the island tour. The service was excellent. The extremely friendly employee provided us with lots of helpful tips. Delivery was also problem-free. We can highly recommend the company.
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Customer review & rating for:
Hafen
12/01/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Be it the nice employee at the airport, or a few days later the boss himself.
Both super nice, polite, friendly and kind.
Detailed explanation of the cars, information about the traffic rules on the island.
Very, very nice contact.
Also the two cars we had, the VW bus and the VW Caddy, both cars were top clean, both drove perfectly.
For us it is clear, only rent through West Atlantico, no long waiting times, in no time there is an employee and you get the rented car.
We can only say positive things about everything and would also recommend West Atlantico.
We will rent a car from you again next year.
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Customer review & rating for:
Flughafen neu
11/08/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Personal, fast and good service. Uncomplicated and fast takeover or return.
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Customer review & rating for:
Flughafen neu
07/17/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Best car rental on the island👍
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Customer review & rating for:
Flughafen neu
07/09/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I had rented a rental car from another provider and damage was caused to it by another vehicle. When I returned my rental car, there was no one on site on the part of the rental company and no one available by phone.
Although I had not rented the car from West Atlantico S.L., the people from West Atlantico helped me on the spot with great commitment by making contact with the rental company of my car and explaining in Spanish what had happened and what the next steps were that I should take. Without the excellent help of West Atlantico I would have been lost on the spot.
I highly recommend West Atlantico, the people are great! It is a pity that this company only exists on Fuerteventura so far. I will book my rental car at the next opportunity only through West Atlantico.
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Customer review & rating for:
Hafen
04/17/2023Anonymously
West Atlantico S.L. Comment from West Atlantico S.L.:
Thank you, our claim is for everyone whether customer or not to help and give a good feeling finally a vacation should always be relaxed and remain in good memory all the best to you
5.00 out of 5
Excellent
Recommendation
Friendly people, great advice, top cars, worth it for the low price!
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Customer review & rating for:
Hafen
03/23/2023Anonymously
4.50 out of 5
Excellent
Recommendation
Super uncomplicated rented a Hyundai I20 for a day. Nice contact... Gladly again :)
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Customer review & rating for:
Hafen
03/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Unfortunately waited far too long from application to confirmation (4 days). No opening hours for the port shown.
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Customer review & rating for:
Hafen
03/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Super service- great customer service. Car super clean and well maintained!
Always happy to return!!!
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Customer review & rating for:
West Atlantico
02/27/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Great vehicle get (VW Beatle convertible), new, clean (despite the many sand on the island), in perfect technical condition, cash payment without giving credit card details so that you run the risk that the credit card is charged with services not provided or damage (has happened to me in the U.S.). When taking over the vehicle was already a welcome drink and information package on board.
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Customer review & rating for:
Flughafen neu
02/26/2023Anonymously
West Atlantico S.L. Comment from West Atlantico S.L.:
Dear Mr. Sackenheim thank you for the great review it is every day our claim to give 100% for the guests.
5.00 out of 5
Excellent
Recommendation
Everything perfect the best car rental in Fuerteventura German family business. Everything super explained with good tips have felt very comfortable.
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Customer review & rating for:
West Atlantico
02/25/2023Anonymously
942 Reviews from
3 other sources
4.99 out of 5
Excellent
5.00 out of 5
Excellent
121 reviews on Google Maps
 
10/02/2024
5.00 out of 5
Excellent
797 reviews on Trustpilot
 
11/03/2024
4.80 out of 5
Excellent
24 reviews on Google Maps
 
11/18/2024
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All reviews and experiences about West Atlantico S.L. are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/17/2020  |  Last update: 11/27/2024   |  Report profile

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