Complex issues could be solved at any time and to the full satisfaction of Mr. Hammerschmid's expert knowledge. Even changes at short notice could be implemented with maximum flexibility.
From the ground up, the procedure for processing a simulation project was communicated in an understandable and structured manner. In addition, especially in the case of problems that arose, various solution approaches were explained and compared. The coaching by Mr. Hammerschmid enabled me to handle the simulation software with confidence.
Overall, I would like to emphasize his friendly and honest manner and can only recommend working with him, keep up the good work!
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Translation
Thank you very much for your feedback. We are very sorry that we could not satisfy you with our services. Each of our employees always strives to do their best.
We would be happy to talk to you personally about your negative experience to ensure that this does not happen again. We would be very grateful if you would contact us in this regard.
Your marketing team at SimPlan AG.