SimRaceShop

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Your experience & review for: SimRaceShop
Service on offer
 
The services provided matched the description.
 
An ample range of options is provided.
 
Availability is guaranteed during the purchase.
 
Customer requests are accommodated.
 
I am on the whole happy with the service.
 
I would use the services of SimRaceShop again.
 
Payment
 
Preferred payment methods are available.
 
The payment process is simple and transparent.
 
Customers are not pushed into purchasing unnecessary extras.
 
The invoice is correct and clear.
 
Delivery
 
Delivery times are reasonable.
 
The goods were delivered in flawless condition.
 
Delivered goods were packaged and protected.
 
Information
 
The product is presented transparently online.
 
All conditions are presented transparently (costs, handling,...)
 
Reviews and recommendations made by other customers were helpful.
 
Personal assistance is available (per email, telephone,...)
 
Website
 
The website, navigation and search function are clear.
 
Important information is easy to find and understand.
 
The website design is professional.
 
Customer service
 
SimRaceShop ...
... is reachable during normal business hours.
 
... responds to questions in reasonable time.
 
... offers qualified answers and solutions.
 
... is flexible to possible changes.
 
... offers straightforward transaction handling and options for cancelation or refunds.
 
... communicates friendly and attentively.
 
... offers support after purchase.
 
What do you think of the price to performance ratio?
 
Would you recommend SimRaceShop?
Your personal experience
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