SPB Office

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Your experience & review for: SPB
Quality
 
SPB Office ...
... offers a professional service.
 
... enables set goals to be achieved.
 
... provides custom-tailored solutions.
 
... gets optimal results from a given situation.
 
... finds creative solutions.
 
Overall, I am happy with the results.
 
The results fulfill all my requirements.
 
The services provided have resulted in long-term positive outcomes.
 
I would use the services of SPB Office again.
 
Value
 
SPB Office ...
... provides helpful information and action recommendations.
 
...ensures better performance for the same or lower expenditures.
 
... enables me to cut costs without compromising performance.
 
... facilitates the removal of inappropriate financial products.
 
... fulfills services within the expected time period.
 
... is reliable in keeping to pre-arranged appointments.
 
... ensures that project discussions remain confidential.
 
... provides personalized support and constructive cooperation.
 
... protects customer interests from third parties.
 
... provides services above and beyond what is expected.
 
Services
 
SPB Office ...
... offers a comprehensive service.
 
... offers up-to-date solutions.
 
... is competent and experienced.
 
... takes all relevant conditions (e.g. legal requirements, standards) into account.
 
... is dedicated and focused.
 
... is reliable, reputable and friendly.
 
... acts appreciative and attentive.
 
... encourages me not to postpone making important decisions.
 
... operates independently (e.g. with regard to suppliers).
 
... assists with correspondence to third parties.
 
... provides clear documentation.
 
Implementation
 
SPB Office ...
... assesses all client requirements and clarifies any contradictions.
 
... comprehensively analyzes the financial starting situation and possible actions.
 
... recognizes, deals with, and informs me of potential problems.
 
... provides time for consideration and freedom to choose between alternative options.
 
... ensures efficient use of available time and means.
 
... conducts consultations in a clear and structured manner.
 
... attends to requests with the utmost diligence.
 
... monitors customer satisfaction during the project.
 
... is available for consultations and inquiries.
 
... is flexible to possible changes.
 
Consulting
 
SPB Office ...
... understands the client's concerns and expectations.
 
... responds to individual requests and needs.
 
... raises awareness of new perspectives and aspects.
 
... evaluates the course of development realistically (e.g. chances & risks).
 
... oral statements are supported by verifiable information sources.
 
... is open and clear in terms of communication.
 
... provides clear and verifiable explanations.
 
... can clearly explain complex information.
 
... bases recommendations on helpful facts.
 
Customer service
 
SPB Office ...
...responds to queries promptly.
 
... remains approachable after the service has been completed.
 
... also offers appointments outside of normal business hours.
 
Business hours are convenient.
 
Waiting times for appointments are reasonable.
 
Business premises are suitable.
 
Furnishings are suitable.
 
The location is easily accessed via public transport.
 
There are sufficient parking facilities available.
 
Business premises and the entrance are barrier-free.
 
What do you think of the price to performance ratio?
 
Would you recommend SPB Office?
Your personal experience
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